Learning Consultant, Employee Health & Benefits
About The Position
The Learning Consultant is part of the Organizational Development team and helps new colleagues succeed in their roles from day one. The role designs, delivers, and continually improves training programs covering technology solutions, processes, and workflows that support client success. It uses varied training modalities to provide effective learning experiences for new team members with diverse needs. The consultant partners with Service and Operations teams to identify changing training requirements and builds relationships with senior leadership to align learning initiatives across the organization. The position manages multiple projects, prioritizes competing demands, and follows through to deliver results for the line of business. It supports colleague growth across the Mid-Atlantic Region by leading onboarding programs such as FUSE and employee education programs such as Benefits Baseline.
Requirements
- 3–5 years of experience in the Employee Health & Benefits industry.
- At least 1 year of experience facilitating workshops, conducting training sessions, or presenting to groups with varying levels of knowledge.
- Strong communication and presentation skills.
- Strong understanding of industry processes and compliance needs.
Nice To Haves
- Advanced degree.
- Experience in instructional design and adult learning principles.
- Familiarity with project management methodologies.
- Ability to analyze training needs and evaluate program effectiveness.
- Proficiency with learning management systems and e-learning tools.
Responsibilities
- Design, deliver, and continuously enhance training programs focused on technology solutions, processes, and workflows.
- Use a variety of training modalities to provide tailored learning experiences for new team members.
- Partner with Service and Operations teams to identify evolving training requirements.
- Build relationships with senior leadership to influence and align learning initiatives across organizational levels.
- Manage multiple projects, prioritize competing demands, and maintain follow-through.
- Lead onboarding programs such as FUSE and employee education programs such as Benefits Baseline.
Benefits
- Generous time off, including personal and volunteering time.
- Tuition reimbursement and professional development opportunities.
- Hybrid work.
- Charitable contribution match programs.
- Stock purchase opportunities.
- Health and welfare benefits.
- Tuition assistance.
- 401K savings and other retirement programs.
- Employee assistance programs.
- May be eligible for performance-based incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
