Learning Consultant, Employee Health & Benefits

Marsh McLennan•Greensboro, NC

2d•$74,600 - $139,100•Hybrid

About The Position

The Learning Consultant is part of the Organizational Development team and helps new colleagues thrive in their roles. The role designs, delivers, and continuously improves training programs focused on technology solutions, processes, and workflows that support client success. It uses a variety of training modalities to provide tailored learning experiences for colleagues with diverse needs. The Learning Consultant partners with Service and Operations teams to identify changing training requirements and builds relationships with senior leadership to align and influence learning initiatives across the organization. The position manages multiple projects and competing priorities while supporting the Employee Health & Benefits business across the Mid-Atlantic Region. It leads onboarding programs such as FUSE and employee education programs such as Benefits Baseline.

Requirements

3–5 years of experience in the Employee Health & Benefits industry.
At least 1 year of experience facilitating workshops, conducting training sessions, or presenting to groups with varying levels of knowledge.
Strong communication and presentation skills.
Strong understanding of processes and compliance needs within the industry.

Nice To Haves

Advanced degree.
Experience in instructional design and adult learning principles.
Familiarity with project management methodologies.
Ability to analyze training needs and evaluate program effectiveness.
Proficiency with learning management systems and e-learning tools.

Responsibilities

Design, deliver, and continuously enhance training programs on technology solutions, processes, and workflows.
Use a variety of training modalities to provide tailored learning experiences for new colleagues.
Partner with Service and Operations teams to identify evolving training requirements.
Build relationships with senior leadership to influence and align learning initiatives across organizational levels.
Manage multiple projects, prioritize competing demands, and maintain strong follow-through.
Lead onboarding programs such as FUSE and employee education programs such as Benefits Baseline.