Learning Center Systems Administrator

Blue Mountain Resort•Palmerton, PA

About The Position

The Learning Center Systems Administrator manages employee scheduling, assignments, training feedback, and related data in the company’s Flaik software. The role coordinates squad leaders, coaches, and other special staffing roles, and collaborates with the Marketing Department on website and social media content promoting the Learning Center and its offerings. The position also manages high-volume seasonal recruiting for ski and snowboarding instructors, including sourcing candidates, conducting phone screens, scheduling interviews with management, and assessing applicants’ skills and abilities for Learning Center roles. The administrator partners with Human Resources to support a seamless employee onboarding experience. A flexible schedule is needed, including the ability to work evenings, weekends, and holidays, and to work onsite and remotely on occasion.

Requirements

  • Ability to provide outstanding guest service.
  • Outstanding attention to detail and project management skills.
  • Exceptional time management skills and the ability to stay organized.
  • Technological aptitude and ability to learn new software systems quickly.
  • Ability to compile simple and complex reports.
  • Demonstrated communication skills, including the ability to present ideas clearly and concisely to the resort’s leadership team.
  • Flexible schedule, including availability for evenings, weekends, and holidays.
  • Ability to work onsite and remotely on occasion.

Responsibilities

  • Manage employee scheduling, assignments, training feedback, and related data within the company’s Flaik software.
  • Coordinate squad leaders, coaches, and other special staffing roles.
  • Collaborate with the Marketing Department on website and social media content advertising the Learning Center and its offerings.
  • Manage high-volume seasonal recruiting for ski and snowboarding instructors, including sourcing candidates, performing phone screens, and scheduling interviews with management.
  • Assess applicants’ skills and abilities to determine their best fit within the Learning Center.
  • Partner with the Human Resources Department to support a seamless employee onboarding experience.

Benefits

  • Free season pass and activities around the resort.
  • Discounts on food and merchandise.
  • Special team celebrations.
  • Opportunities for personal and professional growth.
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