Learning and Development Specialist (Contract, Remote First)

Zensurance

14d • Remote

About The Position

Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive. Zensurance has been recognized for its rapid growth and industry impact: ✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025) ✅ Deloitte’s Technology Fast 500 (2024, 2025) ✅ Top Insurance Employers (2022) At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you! Reporting to the Team Lead - Learning and Development, we're looking for a Learning and Development Specialist to play a vital role in designing and launching impactful learning experiences that empower our teams to excel. Here are some examples of the exciting programs our Learning and Development team has developed internally: Zen Leader Quest: Leadership development program for new and experienced leaders. Zen Insurance Quest: Product training for brokers to master our coverage options. Commercial Broker Training Program: Bootcamp equipping aspiring brokers with essential insurance knowledge and sales skills. To be successful in this role, there are two mandates: Enhance Organizational Onboarding - Support the strategic initiative to enhance organizational onboarding, collaborating with L&D team lead to identify, collect, and integrate current company materials. Enhance Existing Learning Programs - Conduct reviews and implement strategic design upgrades to existing learning programs, maximizing quality and learner engagement. Please note: This is a 8-month, full-time contract position with the potential for further opportunities.

Requirements

• 3+ years of experience in adult learning program design, development, delivery, and evaluation.
• Ability to manage the content development life cycle, from needs analysis to evaluation, leveraging instructional design best practices.
• A knack for transforming complex information into engaging and impactful learning experiences.
• Experience using Canva, Articulate 360, Workday Learning, Survey Monkey, and AI tools (such as Synthesia) is an asset.

Responsibilities

• Craft captivating and accessible digital learning content using various tools, such as Canva, Articulate 360, Workday Learning, and a suite of AI tools.
• Own the training lifecycle from content creation to evaluation, ensuring seamless execution and continuous improvement.
• Maintain up-to-date training materials for all programs on Workday Learning.
• Document training processes and assess the impact of training initiatives to identify areas for growth and improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed