Learning and Development Manager

Genuine Parts Company•Wildwood, MO

About The Position

The Learning and Development Manager serves as a strategic learning partner within NAPA’s centralized Learning & Development team, directly supporting one or more designated business units. The role equips leaders and team members with the knowledge, skills, and clarity needed to perform confidently and grow within the organization. The Manager partners with business leaders to identify capability gaps and translate strategic priorities into learning experiences that support performance and operational excellence. The position leads the design, delivery, and continuous improvement of learning solutions, managing programs and content throughout their lifecycle to ensure relevance, quality, and measurable impact. It combines instructional design, facilitation, program leadership, and data-informed decision-making. Through partnerships and an understanding of business needs, the Manager aligns learning initiatives with organizational strategy and supports both business success and employee development.

Requirements

  • Bachelor’s degree in Human Resources, Organizational Development, Education, Business, or a related field.
  • At least 5 years of progressive experience in Learning & Development, Instructional Design, or Talent Development.
  • Demonstrated expertise in adult learning principles and instructional design methodologies.
  • Experience managing full-lifecycle learning programs in a highly collaborative environment.
  • Strong in-person and virtual facilitation experience.
  • Experience administering and reporting from a Learning Management System.
  • Proficiency in eLearning development tools and content authoring platforms.
  • Experience with reporting, analytics, and data-driven program evaluation.

Nice To Haves

  • Master’s degree.
  • Experience with Workday as a Learning Management System.

Responsibilities

  • Partner with business unit leaders to assess performance gaps and translate strategic priorities into targeted learning solutions.
  • Conduct needs analyses, including stakeholder interviews, data review, and assessment of performance metrics.
  • Measure training impact and program effectiveness to assess achievement of objectives and alignment with business priorities.
  • Develop learning objectives aligned with business outcomes and KPI expectations.
  • Serve as a support partner to leaders and Subject Matter Experts (SMEs).
  • Apply adult learning theory and instructional design models such as ADDIE.
  • Lead and coordinate end-to-end design and development of learning programs related to job skills and role competency development.
  • Develop blended learning solutions, including instructor-led training, virtual learning, eLearning, microlearning, and job aids.
  • Use learner feedback and program evaluation data to continuously improve learning offerings.
  • Lead multiple learning initiatives simultaneously using project management discipline.
  • Manage learning calendars and end-to-end program logistics before, during, and after events.
  • Manage projects and programs end to end.
  • Ensure quality assurance across programs, materials, and delivery standards.
  • Deliver engaging instructor-led and virtual training experiences.
  • Use classroom management and learner engagement techniques.
  • Build assessment tools aligned to learning objectives.
  • Administer and manage learning programs within a learning management system.
  • Maintain accurate training records and compliance documentation.
  • Monitor attendance and completion rates.
  • Generate actionable reports tied to team KPIs.
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