Learning and Development Manager

City and County of Denver • Denver, CO

1d • $101,050 - $166,733 • Hybrid

About The Position

The City and County of Denver’s Office of Human Resources is seeking a Manager of Learning and Development to lead the City’s learning function. The role owns the strategy, design, and delivery of citywide learning and leadership development programs to build organizational capability and support employee growth across a workforce of more than 11,000. The manager leads three online content designers and manages a learning and development budget of more than $1 million, overseeing initiatives from needs assessment through program evaluation.

The position calls for a strategic thinker and facilitator who can build support among senior and elected leaders, launch innovative programs with limited resources, and foster continuous learning. The role is based in a hybrid workplace: onsite at the Wellington Webb Building three days per week, with availability during core business hours. Employees must work within Colorado on off-site days. A detailed cover letter about interest in public service and a resume are required with the application.

Requirements

• Bachelor’s degree in business administration, human resources, or a related field; qualifying experience may substitute for required post-high-school education, and additional appropriate education may substitute for minimum experience requirements.
• Three years of experience at the type and level of functional or operational human resources management, including management of professional individual contributors.
• Seven or more years of progressive experience in learning and development, organizational development, or talent management is listed among the ideal candidate qualifications.
• Demonstrated experience designing and managing enterprise-wide leadership development programs.
• Experience setting enterprise learning strategy and managing a budget, with a record of launching innovative programs with measurable impact.
• Strong facilitation and instructional design skills and the ability to engage diverse audiences across organizational levels.
• Experience with assessment tools such as DiSC, 360-degree feedback, and other leadership assessments.
• Ability to manage vendor and contractor relationships, including request-for-proposal processes and program evaluation.
• Experience managing and developing a team and supporting professional growth and high-quality deliverables.
• Strong project management skills and ability to manage multiple programs and priorities simultaneously.
• Excellent interpersonal and communication skills, including the ability to influence senior executives and elected officials and collaborate across departments.
• Passion for building organizational capability and a culture of continuous learning.
• Valid U.S. work authorization that does not require visa sponsorship.
• Application must include a detailed cover letter about interest in public service as Manager of Learning and Development and a resume.

Nice To Haves

• Public sector or municipal government experience.

Responsibilities

• Set and lead the City’s learning strategy, aligning learning and development priorities with mayoral, agency, and workforce goals.
• Influence elected officials, agency directors, and senior leaders to fund and prioritize citywide learning and development.
• Conduct ongoing needs assessments using workforce and performance data to identify organizational capability and business gaps and set program priorities.
• Manage the learning and development budget of more than $1 million, directing resources to high-impact programs and identifying scalable, cost-effective approaches.
• Manage the design, launch, communication, and sustainability of leadership development programs, and introduce innovative learning programs and approaches for a large, decentralized workforce.
• Oversee required citywide training, ensuring content is current and accessible and completion is tracked.
• Manage vendor and contractor processes, including requests for proposals, selection, relationship management, and program evaluation.
• Facilitate individual and team assessment debriefing sessions from the City’s learning and development offerings.
• Conduct Train the Trainer sessions to develop HR manager and generalist capabilities.
• Facilitate developmental sessions, including Leader as Coach, New Leader Onboarding, DiSC, and assessment debriefs; expand delivery capacity by training HR staff and City leaders as facilitators.
• Measure program quality and impact using evaluation methods, report results to City leadership, and use findings to drive continuous improvement.
• Manage, develop, and lead a team of three online content designers, including setting goals, providing performance feedback, and formally evaluating their work.

Benefits

• Guaranteed lifelong monthly pension once vested after five years of service.
• 457B retirement plan.
• 140 hours of paid time off earned within the first year.
• 12 paid holidays, one personal holiday, one wellness day, and one volunteer day per year.
• Competitive medical, dental, and vision plans effective within one month of start date.
• Flexible spending account option for parking, using pre-tax dollars.
• City-sponsored RTD EcoPass providing free public transportation for City employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager