Learner Experience Manager

Rosendin•Office CA REI Orchard Parkway, CA

1d•$157,300 - $206,500•Onsite

About The Position

The Learning Experience Manager is responsible for designing, delivering, and continuously improving learner-centered development experiences that drive business performance and impact. This is a senior-level role that blends instructional design, learning strategy, technology, and stakeholder partnership to create engaging, scalable learning journeys. The role serves as a strategic partner to the business, anticipates future learning needs, measures the effectiveness of, and enhances current programs.

Requirements

Proven experience designing and managing corporate learning programs or experiences.
Strong knowledge of instructional design, adult learning theory, and learning experience design (LxD).
Familiarity with eLearning tools such as Articulate 360, Captivate, etc.)
Advanced communication, facilitation, and consulting skills.
Ability to translate business needs into impactful learning solutions.
Strong project management and organizational skills.
Data-driven mindset with the ability to interpret learning metrics and ROI.
Experience working with diverse stakeholders and influencing without authority.
Creativity combined with strong business acumen.
Ability to manage multiple priorities in a fast-paced environment.
Commitment to continuous improvement and innovation.
Advanced communication and interpersonal skills
Ability to handle confidential information
Acts as a resource for conflict resolution within the workplace
Excellent organizational and time-management skills
Excellent problem-solving and decision-making skills

Nice To Haves

Bachelor’s degree in Learning & Development, Instructional Design, Education, or related field preferred.
Construction experience preferred.
Industry certifications (Instructional Design, CPTD, APTD, PMP, etc.) preferred.

Responsibilities

Designs and leads end-to-end learning experiences, translating business needs into clear strategies, objectives, and measurable outcomes.
Collaborates with instructional designers and subject matter experts to create learning solutions aligned to business goals.
Leads the planning, development, and execution of learning programs from concept through rollout.
Partners with business leaders to diagnose performance gaps and recommend learning and non-learning solutions.
Uses data, analytics, and feedback to evaluate effectiveness and continuously improve learning experiences and processes.
Ensures content meets design standards, is relevant, inclusive, and aligned with adult learning principles.
Manages and optimizes the learning technology ecosystem (LMS/LXP, Workday, LinkedIn Learning, and integrations) to enhance accessibility and utilization.
Influences stakeholders and drives alignment in a matrixed environment.
Stays current on emerging learning trends, tools, and innovations.
Leads and manages a team of Instructional Designers, providing direction, coaching, and quality oversight.
Partners cross-functionally with IT, HR, and Operations to solve business challenges and design role-based learning solutions.
Performs other duties as required.