Administrative Coordinator, Learner Experience

University of Toronto • Toronto, ON

1d • CA$67,916 - CA$86,855 • Onsite

About The Position

The University of Toronto Scarborough (UTSC) is a place of energy, enthusiasm and passion. The Scarborough Academy of Medicine and Integrated Health (SAMIH) at UTSC will be a hub for health professional education in the Eastern Greater Toronto Area. Working with regional hospitals and other clinical and community partners, SAMIH will be home to Temerty Faculty of Medicine’s Physician Assistant (BScPA) program and be an additional site for distributed delivery of the MD and Physical Therapy programs. Sharing the building with Nurse Practitioner, Pharmacy and Clinical Psychology clinics, and housing the UTSC Undergraduate Health Sciences programs, this opportunity will be part of the Temerty Medicine team at SAMIH. As Administrative Coordinator, Learner Experience, you will work closely with a core administrative team to support the Physician Assistant, Physical Therapy and MD Programs at SAMIH. You will draft and distribute communications, gather and analyze data for reporting, and leverage your strong analytical and problem-solving skills to ensure our learners, education leaders, and staff have the information and resources needed to make informed decisions and achieve their intended outcomes.

Requirements

• Advanced College Diploma (3 years) or acceptable combination of equivalent experience
• Minimum three years' year administrative experience, preferably in a university or hospital setting
• Experience drafting, editing and preparing correspondence and communication materials
• Experience supporting committees and coordinating events
• Demonstrated experience maintaining databases, data querying and analysis, and report preparation
• Experience troubleshooting technical issues and providing resolutions for end users
• Advanced proficiency in Microsoft Office Suite (MS Excel), student information systems, learning and content management systems, survey tools, and virtual meeting platforms
• Excellent oral and written communication skills
• Professional demeanor and a demonstrated commitment to customer service
• Excellent interpersonal, organizational, and problem solving skills
• Good judgment, attention to detail and a high degree of accuracy
• Ability to learn and innovate, using technology
• Demonstrated commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

Nice To Haves

• Communicator
• Insightful
• Problem solver
• Procedural
• Team player

Responsibilities

• Disseminating event and program-related information
• Coordinating the production and distribution of communication materials
• Coordinating drop-in appointments to ensure urgent situations are given priority
• Running queries to gather data and analyzing data for reporting purposes
• Troubleshooting technical issues and liaising with technical specialists to resolve end-user issues

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree