Administrative Coordinator

City of New York • New York City, NY

5d • Hybrid

About The Position

The New York City Department of Health and Mental Hygiene’s Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With a staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control. The Clerical Associate will report to the Principal Administrative Associate II and will assist with administrative duties.

Requirements

• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Responsibilities

• Prepare initial class rosters and various Certificates using the Idville Card Printing system for candidates who have successfully completed courses at the Health Academy.
• Provide customer service assistance using the Health Academy's Meridian LMS platform. This includes searching student records, resetting passwords, editing customer profiles, and assisting with registration for different courses offered by the Health Academy.
• Respond to a high volume of telephone and in-person inquiries regarding the Health Academy.
• Maintain records of registration cards and electronic class files and folders utilizing numerical order.
• Schedule the evening classes, arrange class dates with contractors and verify the availability of funds for the execution of classes.
• Ensure the proper record keeping of all student records and efficient retrieval of records as needed.
• Maintain inventory of manuals, registration cards and printed answer sheets used for the various courses, alerting the Director to ensure that supplies are always available. Track deliveries of these supplies and oversee distribution to the different classrooms.
• Liaise with the Bureau of Fiscal Management to ensure that checks and money orders collected as fees are batched, recorded and lodged with Fiscal Management monthly and that payroll checks are collected and distributed to the relevant staff.
• Enhance our Customer Service initiative by being the liaison with the Department of Consumer Affairs to ensure that an adequate number of classes are scheduled to meet the demand our classroom courses, both daytime and evening classes.
• Monitor the registration pace and alert the Director when classes are at or near capacity that new ones are needed.

Benefits

• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED