LEAP Program Manager

ALI FORNEY CENTER•New York, NY

5d•$80,000 - $80,000•Hybrid

About The Position

The LEAP Program Manager leads life skills and workforce development programming for Ali Forney Center youth, creating opportunities that support work readiness and successful transitions. The role develops and maintains relationships with businesses and service providers to expand affirming education, employment, professional development, and learning opportunities. The Manager coordinates programming across Ali's Place, Emergency Housing, and Transitional Housing, collaborates with program and Development teams, and supervises LEAP staff and volunteers. The position is primarily in person at Ali's Place and other AFC program sites throughout New York City, with one remote day and some required travel. The schedule is flexible, but the Manager must be available to work nights and weekends. The role also includes shift-supervisor responsibilities and providing coverage at Ali's Place as needed.

Requirements

High school diploma or vocational training and at least three years of related experience; or an associate's degree and two years of related experience; or a bachelor's degree and at least one year of related experience.
Experience working with adolescent and/or young adult populations.
Knowledge of the psychosocial needs of LGBTQ+ youth experiencing homelessness.
Computer literacy, including basic software applications such as Google Suite and familiarity with internet and email communications.
Availability to work nights and weekends.
Ability to travel to AFC program sites throughout New York City as required.
Mission alignment and commitment to affirming, youth-centered practice.
Cultural humility and ability to work effectively with diverse LGBTQ+ youth populations.
Trauma-informed, strengths-based approach to service delivery and collaboration.
Clear communication, professionalism, accountability, adaptability, sound judgment, and ability to respond calmly in fast-paced environments.
Ability to develop and coordinate programs, supervise and support staff and volunteers, build partnerships, collaborate across departments, track milestones, evaluate programs, and solve problems.

Nice To Haves

Acquaintance with the local employment market, education systems, workforce programs, and community resources.
Strong accuracy and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
Ability to work independently and collaboratively as part of a team.
Strong interpersonal and communication skills.
Bilingual (Spanish or additional language) candidates are encouraged to apply.
BIPOC transgender and gender non-conforming people are encouraged to apply.

Responsibilities

Develop, coordinate, and schedule group programming focused on life skills and work readiness for youth at Ali's Place, Emergency Housing, and Transitional Housing.
Conduct outreach to businesses and providers to build formal partnerships and create learning and professional development opportunities and programming for AFC youth.
Provide partners with Standards of Care/Best Practices training as needed and facilitate quarterly partner check-ins.
Collaborate at least monthly with Intake and Case Management teams to understand current and incoming clients' employment and education needs and goals.
Collaborate at least monthly with Housing Leadership and staff to understand residents' life skills training needs.
Coordinate volunteer and corporate sponsor support with the Development team.
Facilitate quarterly meetings with relevant program and Development team members to review milestones, reassess programming, and troubleshoot challenges.
Provide LEAP updates in weekly team, leadership, and staff meetings.
Hire and train LEAP staff and volunteers; provide weekly supervision to LEAP staff and weekly group supervision to volunteers.
Serve as a shift supervisor, assisting with assignments and coverage at Ali's Place as needed.
Travel as required and perform other duties as assigned.