Leader In Training (Part-Time)

The Buckle, Inc.•Kansas City, MO

10d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader supports Buckle’s mission to create an enjoyable shopping experience for Guests. The position performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The LIT works with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. This role has no supervisory responsibilities. The position emphasizes attentive Guest service, personal sales performance, product knowledge, Guest relationship building, and coaching and developing Teammates. It also involves visual merchandising and zone ownership, maintaining store standards, completing operational procedures, and supporting loss prevention and store security. The work is performed in a retail store setting with a usually moderate noise level. The schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to stand, walk, use hands to handle or feel objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; sitting is occasionally required.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Comfort with giving and receiving feedback from peers and Management.

Responsibilities

Greet Guests, provide attentive service, answer merchandise questions, recommend and locate products, and anticipate Guest needs.
Demonstrate product knowledge and sales techniques, meet sales goals, support Guest loyalty and business-building activities, and maintain Guest relationships.
Use the Sales Presentation Guide and tools such as inventory management, product search, and iPad apps to support sales and expand Guest selections.
Lead by example through showmanship, customer service, leadership actions, and consistent standards, whether or not a Manager is present.
Identify recruiting opportunities and help lead, motivate, train, and educate new Teammates on accountability, shift orientation, loss prevention, and sales presentation standards.
Maintain a positive floor culture, demonstrate dress-code standards, participate in daily setup and training, use the Performance Tracker, and motivate Teammates to complete tasks.
Develop results in the assigned department, complete mid-week check-ins, and demonstrate leadership actions during assigned segments.
Own and influence product through zone ownership, including product knowledge, placement, weekly checklists, product life cycles, and tracking results.
Assign zones and projects to Teammates with learning goals, confirm adherence to visual standards and checklists, and execute applicable tools and videos.
Identify merchandising opportunities, communicate recommendations to the Store Manager, give store tours, and ensure the sales floor is sized and new freight is displayed appropriately.
Work a flexible schedule as business needs require, and use the planner and complete opening and closing checklists.
Recognize security risks and theft, follow loss-prevention guidelines including bag and purse checks, and execute and teach point-of-sale procedures.
Handle corporate calls, returns, exchanges, payments, and other store procedures according to Buckle guidelines and policies.
Complete scheduled shifts and cover shifts when needed; provide feedback on merchandise handling concerns and report policy violations or concerns through appropriate channels.
Maintain a clean, organized, shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships with Teammates, and perform special projects or other assigned duties.