Leader In Training (Part-Time)

The Buckle, Inc.•Fort Worth, TX

1d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The LIT works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. The position has no supervisory responsibilities. The role delivers customer service and drives sales by assisting Guests with merchandise selection, product knowledge, promotions, returns and exchanges, and personalized shopping. It supports recruiting, training, and development; models a positive floor culture and leadership behaviors; and helps Teammates meet sales, service, and operational standards. It also takes ownership of visual merchandising zones, supports daily store operations and loss prevention, and helps maintain a clean, organized, shoppable store. This is a part-time position in a retail store setting. The schedule is flexible and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. The role regularly involves standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; it occasionally involves sitting. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom, with reasonable accommodations available for individuals with disabilities.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Greet Guests and provide friendly, engaging service throughout the store.
Answer questions and recommend, select, locate, or obtain merchandise according to Guest needs; suggest additional items and create a wardrobing experience.
Demonstrate product knowledge and sales techniques, share product education with the Team, and stay informed about sales, promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals, and support Teammate sales presentations using the Sales Presentation Guide (SPG).
Support Guest loyalty and business-building activities, including fit appointments, Buckle credit card, and Guest Connect; build client relationships and recognize and communicate Guest levels.
Use inventory tools, advanced product search, and iPad apps to expand Guest merchandise selections.
Recognize recruiting opportunities and assist in leading, directing, motivating, training, and educating new Teammates on accountability, shift orientation, loss prevention, and sales presentation standards.
Maintain a positive floor culture; model the dress code, motivate Teammates to complete daily tasks, and participate in setup, training, impacting, and reviewing using the Performance Tracker.
Coach and influence denim showmanship and denim fit-card results; develop department results, balance department manager actions within the segment, and complete mid-week check-ins.
Demonstrate leadership during assigned segments by monitoring Guest needs, involving Guests with product, communicating with fellow leaders and the Team, obtaining Guest names, and working across the guys’ and gals’ sides.
Own and influence product presentation through zone ownership, product knowledge and placement, weekly checklists, product lifecycle awareness, and results tracking.
Assign zones and projects to Teammates with learning goals, and ensure they follow visual standards, the visual library, and weekly visual checklists.
Execute and demonstrate new tools and videos related to zone ownership; identify merchandising opportunities and communicate recommendations to the Store Manager.
Give store tours and ensure the sales floor is sized consistently and new freight is displayed appropriately.
Work a flexible schedule, potentially including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to store and business needs.
Use the planner and complete opening and closing checklists; recognize security risks and theft, follow loss prevention guidelines, and perform daily bag and purse checks.
Execute and teach point-of-sale procedures; handle Corporate Office calls; follow guidelines for returns, exchanges, payments, and loss prevention.
Navigate and execute tools on the home page and provide guidance and feedback to non-sales positions.
Complete scheduled shifts and cover shifts when needed; provide feedback about merchandise-handling concerns to the Store Manager and Leadership Team.
Report policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources promptly and confidentially.
Maintain a clean, organized, and shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships with Teammates, and contribute to a positive team spirit.
Perform special projects and other duties as assigned.