Leader In Training (Part-Time)

Katy Mills•Katy, TX

7d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine cleaning. The LIT works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. The job description outlines the general nature of the work and does not include every possible duty or qualification; reasonable accommodations may be made for individuals with disabilities. The position combines Guest service and sales with Teammate recruiting, training, and development; visual merchandise management; store operations; and peer leadership. The LIT is expected to model Buckle’s service and sales standards, contribute to a positive team culture, and maintain a clean, organized, shoppable store. The role has no supervisory responsibilities. This is a part-time role. The work is performed in a retail store setting, and the schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide satisfactory performance of the essential duties, with reasonable accommodations where applicable.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; sitting is occasionally required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to execute sales, merchandising, register, visual standards, and operational procedures described for the role.

Responsibilities

Greet Guests, provide engaging and legendary service, answer merchandise and store questions, and help Guests find products that fit their needs.
Recommend additional merchandise, create wardrobing experiences, demonstrate products, and share product knowledge and sales education with the Team.
Maintain knowledge of sales, promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals; support Teammate sales presentations and use the Sales Presentation Guide (SPG) daily.
Deliver service across the front of the store, sales floor, fitting rooms, and register; handle returns and exchanges in accordance with procedures.
Support business builders and Guest loyalty, including fit appointments, Buckle credit card, Guest connect, and inventory searches using available tools and apps.
Build Guest relationships and a client-based business, recognize and communicate Guest levels, and model showmanship, attentiveness, and customer service.
Identify recruiting opportunities and assist in leading, motivating, training, and educating new Teammates on accountability, shift orientation, Loss Prevention, and sales presentation standards.
Contribute to daily setup, training, impacting, and reviewing; use the Performance Tracker and motivate Teammates to complete daily tasks.
Demonstrate, coach, and influence denim showmanship and denim fit card results; develop department results and complete assigned management actions and mid-week check-ins.
Demonstrate leadership during work segments by monitoring Guest coverage, involving Guests with products, updating fellow leaders and Teammates, and obtaining Guest names.
Own and influence assigned product zones through product knowledge, placement, and attention to product life cycle; track results and follow weekly checklists.
Assign zones and projects to Teammates with learning goals, and confirm adherence to visual standards, the Visual Library, and Weekly Visual Checklist.
Learn and execute tools and videos related to zone ownership; identify merchandising opportunities and communicate recommendations to the Store Manager.
Give informative and influential store tours and keep the sales floor sized and new freight appropriately displayed.
Work a flexible schedule as required by store and business needs, including mornings, evenings, weekends, and specified holiday periods.
Use the planner and complete opening and closing checklists; recognize security risks and theft, follow Loss Prevention guidelines, and conduct daily bag and purse checks.
Execute and teach Point of Sale procedures; handle Corporate Office calls and returns and exchanges according to Buckle guidelines.
Maintain a positive attitude when handling challenging situations, and execute payment, exchange, and Loss Prevention policies.
Navigate tools on the home page and provide guidance and feedback to non-sales positions.
Complete scheduled shifts and cover shifts when needed; report merchandise-handling concerns to the Store Manager and communicate policy violations or Teammate or Guest concerns through appropriate channels in a timely, confidential manner.
Maintain a clean, organized, shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
Accept and provide feedback, support Leadership, promote personal and store growth, maintain professional relationships with Teammates, and contribute to positive team spirit.
Perform special projects and other duties as assigned.