Leader In Training (Part-Time)

The Buckle, Inc.•Ranchettes, WY
•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The position works with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The role provides attentive Guest service, builds client relationships, meets personal sales goals, shares product knowledge, and supports Guest loyalty and sales initiatives. It helps recruit, train, motivate, and develop Teammates; supports visual merchandising and zone ownership; and maintains store standards, security, and operational procedures. The position has no supervisory responsibilities. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. Work takes place regularly in a retail store setting with usually moderate noise. Physical duties include standing, walking, using hands, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and communicating. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom; sitting is occasionally required.

Requirements

  • High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Ability to perform the listed physical duties, with reasonable accommodations where applicable.

Responsibilities

  • Greet Guests and provide friendly, engaging, legendary service throughout the store.
  • Answer questions about the store and merchandise; recommend, select, and locate products based on Guest needs.
  • Anticipate Guest needs, suggest additional items, and create a wardrobing experience.
  • Demonstrate products and share product knowledge, sales education, current promotions, payment and exchange policies, and security practices.
  • Meet personal sales-per-hour, average sales, and total net sales goals; support Teammate presentations and use the Sales Presentation Guide daily.
  • Support Guest loyalty and business builders, including fit appointments, Buckle credit card, and Guest Connect.
  • Use inventory and product-search tools to expand Guest selections and build client relationships.
  • Lead by example through showmanship, customer service, attentiveness, leadership actions, and high standards.
  • Recognize recruiting opportunities and help lead, direct, motivate, train, and educate new Teammates.
  • Maintain a positive floor culture, demonstrate dress-code standards, participate in daily setup and training, use the Performance Tracker, and motivate Teammates to complete tasks.
  • Coach and influence denim showmanship and denim fit-card results; develop department results and complete segment check-ins and leadership actions.
  • Own and influence product through zone ownership, product knowledge, placement, weekly checklists, product life-cycle awareness, and results tracking.
  • Assign zones and projects with learning goals, ensure visual standards and checklists are followed, and execute new visual tools and training materials.
  • Identify merchandising opportunities, communicate recommendations to the Store Manager, give store tours, and ensure the sales floor is sized and freight displayed appropriately.
  • Work a flexible schedule, complete opening and closing checklists, and use the planner.
  • Recognize and address security risks and theft; follow Loss Prevention guidelines, including daily bag and purse checks.
  • Execute and teach Point of Sale procedures; handle Corporate Office calls and returns and exchanges according to Buckle guidelines.
  • Navigate store tools, give guidance and feedback to non-sales positions, complete scheduled shifts, and cover shifts when needed.
  • Provide feedback about merchandise handling; report policy violations and Teammate or Guest concerns promptly and confidentially to appropriate leaders or Human Resources.
  • Maintain a clean, organized, shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
  • Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships, contribute to team spirit, and perform special projects or other assigned duties.

Benefits

  • Teammate Discount
  • Performance Bonuses
  • Employee Assistance Program
  • 401(k), subject to additional requirements
  • Paid Sick Time where required by state
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