Lead Z-Dock Associate- Madison WI
About The Position
The Lead Z-Dock Associate leads, motivates, trains, and supports Warehouse Associates in a specific or overall warehouse area. The role ensures that Z-Dock operations are efficient and that precautions are taken to protect warehouse contents against loss. The associate schedules and documents work, monitors work in progress, works alongside warehouse staff, and may support other warehouse areas. Responsibilities also include unloading, loading, deluxing, minor furniture repair, and maintaining building security and compliance with RDC security procedures. The role may cover delivery, receiving, inventory, returns, and repairs, with duties and area assignments varying based on building size and operational needs.
Requirements
- High school diploma or GED with 0–2 years of relevant experience, or equivalent.
- Forklift Operator Certification.
- Interest and ability to learn and utilize RMS.
Nice To Haves
- Experience performing at a leadership level.
- Furniture repair and delivery experience.
Responsibilities
- Schedule work within the assigned team and area.
- Create work documents for picking, moving, and shipping merchandise.
- Maintain records and task assignment lists to minimize downtime and support accountability.
- Reconcile completed work for administrative completeness and process final documents for assigned areas.
- Track work performed against time to create comparative metrics.
- Maintain a constant dock presence and inspect work in progress.
- Work alongside warehouse staff, demonstrating and evaluating proper techniques and disciplines.
- Perform tasks in other warehouse areas as needed, in coordination with other Leads or Supervision.
- Unload and load merchandise, perform deluxing, and complete minor furniture repairs as needed.
- Maintain key and security access, oversee the building at times, and follow RDC security access procedures.
- Train new staff and provide additional training to employees who need it.
- Support warehouse functions such as delivery, receiving, inventory, returns, and repairs as operationally needed.
Benefits
- Medical insurance.
- Vision insurance.
- Dental insurance.
- Basic life insurance.
- 401(k) retirement plan with company match of up to 6%.
- 9–11 paid holidays each year.
- Two weeks of prorated vacation as a new hire.
- Personal time for non-exempt employees or state-mandated sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
