Lead Worker-Janitorial

Didlake•Norfolk, VA

About The Position

Didlake, Inc., a non-profit rehabilitation services organization, is hiring a Lead Worker-Janitorial to ensure high-quality custodial services in compliance with Federal contract requirements. The role provides daily leadership, coordination, and oversight of custodial staff while supporting Didlake’s mission to create opportunities that enrich the lives of people with disabilities. The Lead Worker directs and supervises custodial staff, assigns work, distributes supplies and equipment, trains employees, and inspects completed work for quality and compliance. The position also performs general custodial duties, including cleaning floors and facilities, removing trash, replenishing supplies, and maintaining work areas. The Lead Worker addresses employee and customer concerns, completes required documentation and training, follows safety standards, and fills in for general cleaning staff as needed. The role may involve transporting teams, supplies, and equipment to worksites. A $300 sign-on bonus is paid after 90 days of employment. Access to the work site requires a valid Real ID.

Requirements

Prior supervisory experience in a custodial or maintenance environment.
One year of recent, relevant experience in commercial custodial or maintenance services.
High school diploma or GED, or a combination of education and experience equivalent to graduation from the 12th grade.
Valid driver's license and insurability under Didlake's automobile policy; requirements include at least three years of licensed driving and being at least 25 years old.
Ability to pass and maintain a security clearance background check.
Access to the work site requires a valid Real ID.
Working knowledge of custodial equipment and chemicals, including scrubbers, blowers, vacuums, and EZ-Go equipment.
Ability to read simple instructions, distinguish between words and numbers, and communicate verbally and in writing using simple sentences.
Ability to remind and retrain staff on standard operating procedures and safe equipment use.
Ability to exercise good judgment in daily responsibilities.
Knowledge of general cleaning products and equipment.
High initiative, adaptability, reliability, flexibility, and a positive team-oriented attitude.
Strong sense of responsibility, professionalism, and teamwork.

Nice To Haves

Ability to lead, motivate, and support employees with disabilities.

Responsibilities

Provide direction, coordination, evaluation, and supervision of custodial staff assigned to the contract.
Plan, assign, and direct work in accordance with contract requirements, Didlake policies and procedures, and applicable laws.
Clean hallways, lobbies, lounges, restrooms, corridors, elevator banks, stairways, locker rooms, and other work areas.
Clean floors using brooms, mops, and powered scrubbing and waxing machines.
Polish metalwork, including fixtures and fittings.
Wash windows, door panels, and sills.
Empty wastebaskets and remove trash.
Replenish bathroom and floor supplies.
Assign tasks, issue supplies and equipment, and inspect completed work for quality and compliance with standards.
Train employees on assigned work, proper equipment and supply use, and safety procedures.
Address employee and customer concerns, resolving issues or referring them to a supervisor as needed.
Model dependability, a strong work ethic, business ethics, and professional appearance.
Foster a positive team environment and support quality performance.
Complete required paperwork and documentation accurately and on time.
Use employer and government resources responsibly.
Follow safety standards and guidelines when using equipment and performing job-related activities.
Fill in for general cleaning staff as needed.
Transport teams, supplies, and equipment to worksites as needed.
Complete and maintain all required Didlake training.