Lead Warehouse Supervisor

Ford Motor Company • Romulus, MI

1d • $86,600 - $144,900 • Onsite

About The Position

Ford Customer Service Division is seeking a Lead Warehouse Supervisor to lead transformation and day-to-day warehouse operations. This is an onsite leadership role responsible for leading an hourly team, maintaining rigorous safety practices, managing inventory accurately, and ensuring orders are fulfilled efficiently and on time. The supervisor connects strategic goals with daily execution, drives performance across warehouse functions, and fosters a positive, collaborative work environment.

The role focuses on delivering objectives for cost, quality, safety, delivery, maintenance, and people. It requires prioritizing work and allocating staffing effectively, using operational data to improve efficiency and quality, maintaining strong standards, and addressing safety, quality, performance, and interpersonal issues promptly. The supervisor partners with team members, union representatives, suppliers, and management to support continuous improvement.

Requirements

• Bachelor’s degree or equivalent experience.
• 3–7+ years of supervisory, manufacturing, military, or other relevant experience.
• Knowledge of or ability to quickly learn SAP/EWM systems.
• Excellent oral and written communication skills.
• Ability to interpret data, evaluate actions, and reach logical conclusions independently.
• Ability to work rotating shifts and hours, including nights and weekends.
• Excellent organizational skills and ability to ensure accountability from all employees.

Nice To Haves

• Experience with Lean/Six Sigma methodology, Kaizen, and/or the Military Decision-Making Process (MDMP).
• Experience managing in a unionized workplace and working with collective bargaining agreements.
• Experience in warehousing operations, logistics management, and supply chain coordination.

Responsibilities

• Lead an hourly team responsible for receiving, packaging, replenishment, picking, and shipping.
• Deliver objectives related to cost, quality, safety, delivery, maintenance, and people.
• Enforce safety regulations and foster a vigilant workplace safety culture.
• Direct warehouse employees to ship high-quality products and meet or exceed production targets; monitor team performance and address shortcomings.
• Prioritize tasks and allocate human resources to maximize efficiency.
• Identify and analyze problems, implement solutions, make timely decisions, and adapt to changing circumstances.
• Build and develop high-performing teams, support employee growth, and foster a positive, collaborative work environment.
• Use data and insights to reduce downtime and quality defects and improve efficiency and quality.
• Track and report employee time and attendance, and use the data to inform decisions and continuous improvement.
• Identify and eliminate inefficiencies, improve processes, and drive innovation in productivity, quality, and safety.
• Implement and maintain quality standards to eliminate defects and ensure product quality.
• Address and mediate conflicts fairly, using active listening and de-escalation skills.
• Build positive working relationships with team members, suppliers, and union representatives through transparent communication.
• Manage accountability for personal and hourly workforce performance against processes and standards.
• Collaborate with team members, the union, management, and department stakeholders to continuously improve operations.

Benefits

• Immediate medical, dental, and prescription drug coverage.
• Flexible family care, parental leave, new parent ramp-up programs, and subsidized backup childcare.
• Adoption and surrogacy expense reimbursement, fertility treatments, and other family-building benefits.
• Vehicle discount program for employees and family members, and management leases.
• Tuition assistance.
• Employee resource groups.
• Paid time off for individual and team community service.
• Paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager