Lead Warehouse Associate (Outbound)

Cardinal Health•Durham, NC

About The Position

The Lead Warehouse Associate supports the Warehouse Supervisor on the warehouse floor and helps facilitate effective operations by directing warehouse staff in accordance with site priorities. The role delegates work among warehouse staff and produces reports on workforce productivity and quality. It may also involve communicating with customers outside the warehouse about disruptions and delivery timeframes to help ensure customer satisfaction. Warehouse Operations performs and controls manual or automated tasks needed for product receipt, storage, and shipment, including receiving, picking, packing, shipping, staging, transporting, and delivery. The team supports the efficient flow of products from vendor receipt through shipment to internal and external customers. The anticipated hourly pay range is $23.60–$33.50, based on experience and including shift differential. The position is bonus eligible as stated in the posting as “Yes/No.” The scheduled hours are 10:00 a.m. to 6:30 p.m., Monday through Friday. Employees must be able to work until completion based on business needs, which may mean shifts of up to 12 hours, and must be willing to work the last Saturday of each month.

Requirements

Excellent interpersonal, organizational, and follow-up skills.
Proficient in Microsoft Office; Excel knowledge is preferred for managing daily active reports.
Strong communication skills.
Prior knowledge of a warehouse management system (WMS).
Previous experience leading a team and sharing feedback with employees.
Ability to operate warehouse material handling equipment; PIT experience is preferred.
Ability to operate RF equipment.
Flexible schedule, including ability to work until completion when needed and willingness to work the last Saturday of each month.
High school diploma or degree preferred.

Nice To Haves

3–5 years of experience in a warehouse or distribution environment, including pick/pack/ship.
Excel knowledge for managing daily active reports.
Experience operating powered industrial trucks (PIT).
High school diploma or degree.

Responsibilities

Train new employees on company and departmental procedures as appropriate.
Measure safety, productivity, and quality standards and ensure they are met.
Coordinate housekeeping and inventory control, and comply with QRA and safety requirements.
Support employees in distribution center functions, including unloading trucks by hand and with material handling equipment; breaking down and stocking freight accurately in accordance with QRA standards and local procedures; and processing orders by picking, checking, sorting, consolidating freight, wrapping pallets, packing, and loading products.
Lead team meetings.
Resolve minor issues.
Work in production as needed.
Delegate work among warehouse staff and produce workforce productivity and quality reports.
Communicate with customers outside the warehouse about disruptions and delivery timeframes, and support customer satisfaction.