Lead Warehouse Associate (Outbound)

Cardinal Health•Durham, NC

8d•$24 - $34

About The Position

The Lead Warehouse Associate supports the Warehouse Supervisor on the warehouse floor and facilitates effective warehouse operations by directing staff in accordance with site priorities. The role delegates work, produces reports on workforce productivity and quality, and may communicate with customers outside the warehouse about disruptions, delivery timeframes, and customer satisfaction. Warehouse Operations performs and controls manual or automated tasks involved in receiving, storing, and shipping products. Tasks may include receiving, picking, packing, shipping, staging, transporting, storage, and delivery, supporting the efficient flow of products from vendors to internal and external customers. The schedule is 10:00 a.m. to 6:30 p.m., Monday through Friday. The associate must be able to work until completion based on business needs, potentially up to a 12-hour shift, and must be willing to work the last Saturday of each month.

Requirements

Excellent interpersonal, organizational, and follow-up skills.
Excellent communication skills.
Prior knowledge of working with a WMS system.
Previous experience leading a team and sharing feedback with employees.
Ability to operate warehouse material handling equipment and RF equipment.
Flexible schedule.
Ability to work until completion based on business needs, potentially up to a 12-hour shift, and willingness to work the last Saturday of each month.

Nice To Haves

3–5 years of experience in a warehouse or distribution (pick/pack/ship) environment.
High school diploma or degree.
Microsoft Office proficiency; Excel knowledge is preferred for managing daily active reports.
Experience operating PIT equipment.

Responsibilities

Train new employees on company and departmental procedures as appropriate.
Measure safety, productivity, and quality standards and ensure they are met.
Coordinate housekeeping and inventory control, and comply with QRA and safety requirements.
Support distribution center employees in unloading trucks by hand and with material handling equipment.
Support accurately breaking down and stocking freight in accordance with QRA standards and local procedures.
Support order processing, including accurately picking, checking, sorting, consolidating freight, wrapping pallets, packing, and loading products.
Lead team meetings.
Resolve minor issues.
Work in production as needed.
Delegate work among warehouse staff and produce reports on workforce productivity and quality.
Communicate with customers outside the warehouse about disruptions and delivery timeframes, and help ensure customer satisfaction.