Lead Warehouse Associate - 2nd Shift
About The Position
The Lead Warehouse Associate performs general distribution center operations and supports management as the first line of assistance for associates. Depending on facility volume and size, the role may have specialized tasks or work across all departments. The position requires detailed knowledge of distribution center roles and operations, and may involve leading daily department or team operations, training and delegating work to junior associates, and resolving operational issues with limited supervision. The role assists with supervisory duties but does not have hiring or firing authority.
Requirements
- Generally 7 or more years of experience in the area of responsibility.
- Technical certification or an associate degree may be required in some areas.
Nice To Haves
- Forklift certification and demonstrated experience safely operating forklifts, pallet jacks, and other material-handling equipment.
- Experience leading by example in a warehouse or distribution center, including training, coaching, and supporting team members.
- Strong knowledge of distribution center operations, including receiving, inventory control, order fulfillment, loading, and shipping.
- Experience using warehouse management systems, inventory systems, RF scanners, and related data-entry tools.
- Ability to troubleshoot operational issues, prioritize workloads, and support daily workflow to meet productivity and accuracy goals.
- Strong commitment to workplace safety, including conducting inspections, enforcing procedures, and promoting a safety-focused culture.
- Excellent communication and organizational skills, with the ability to coordinate across departments and support frontline associates.
- Availability to work Monday through Friday, 3:00 PM to 11:30 PM.
Responsibilities
- Coach and train lower-level distribution center associates on proper duties and ensure policies and procedures are followed.
- Maintain detailed knowledge of distribution center roles and qualify in all aspects of distribution center operations.
- Safely operate forklifts, pallet jacks, and other machinery to load, unload, sort, pick, stock, stage, and transport goods.
- Verify and enter data into the system.
- Maintain the condition of the work area.
- Stock products in designated locations or locate and pull correct quantities to fulfill customer orders and meet productivity and accuracy goals.
- Perform receiving, returns, inventory, order layout, data entry, and truck-loading tasks, considering cubic weight, size, and load characteristics.
- Conduct safety inspections, train team members, enforce safety policies, maintain a clean work environment, manage hazardous materials, and develop emergency evacuation plans.
- Troubleshoot complex operational or support problems for junior associates and independently resolve issues using appropriate solutions.
- Train and delegate tasks to junior associates and review their work.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
