Lead Warehouse Associate

Saia • Lancaster, TX

18d

About The Position

Leads daily warehouse activities across multiple customer accounts in a third-party logistics environment. Coordinates workflow and provides guidance to warehouse associates to support accurate inventory management, efficient order fulfillment, service quality, and safe operations. The role includes coordinating receiving, storage, order fulfillment, and shipping; maintaining inventory integrity; and supporting associate training and performance. The position requires physical warehouse work and the ability to work varying schedules, including nights, weekends, and holidays, based on operational demands.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.

Nice To Haves

• 4+ years of warehouse, distribution, fulfillment, or logistics experience in a lead or supervisory capacity.
• Third-party logistics or multi-client warehouse experience.
• Working knowledge of Warehouse Management Systems (WMS).
• Experience operating forklifts, reach trucks, pallet jacks, or other material-handling equipment.

Responsibilities

• Coordinate daily receiving, put-away, replenishment, picking, packing, staging, loading, and shipping activities across multiple customer accounts.
• Prioritize warehouse workflow based on order volume, inbound appointments, outbound schedules, labor availability, carrier requirements, and customer service commitments.
• Ensure proper identification, segregation, storage, and handling of customer inventory according to client-specific procedures and operating requirements.
• Verify freight quantities, product information, pallet condition, labels, documentation, and shipment details for accuracy.
• Maintain inventory integrity through accurate warehouse management system transactions, cycle counts, discrepancy research, and adjustment documentation.
• Guide warehouse associates through work assignments, training, coaching, and support while monitoring productivity, quality, and service performance.
• Promote safe and efficient warehouse operations through procedural compliance, equipment inspections, issue escalation, and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED