Lead, Warehouse Associate

RXO, Inc. • Ruskin, FL

19h

About The Position

As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to support home delivery services and assist with day-to-day operations. You will lead warehouse material handlers, support order processing, and work with contract carriers, driver helpers, dispatchers, and the Operations Manager to meet performance goals and customer expectations.

Requirements

• At least 2 years of experience in operations.
• Experience with Microsoft Office.
• Ability to lift up to 50 lbs.
• Excellent verbal and written communication skills.
• Strong interpersonal and leadership skills.

Nice To Haves

• 2 years of experience in logistics or transportation, inventory control, and merchandise reconciliation.

Responsibilities

• Lead a team of 5–20 warehouse material handlers in receiving, picking, and processing orders daily.
• Use operational metrics to identify improvement areas and develop actionable plans to improve the business.
• Train material handlers to meet safety, quality, and productivity performance goals.
• Foster positive working relationships with the warehouse team, contract carriers, and driver helpers.
• Manage dispatch of contract carriers and resolve issues throughout the day.
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies.
• Train and develop contract carriers, dispatchers, and warehouse personnel to meet and exceed customer expectations.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) retirement plan with up to 5% company match.
• Pre-tax accounts to help streamline eligible expenses.
• Company-paid disability and life insurance.
• Employee Assistance Program (EAP).
• Career and Leadership Development Programs.
• Paid time off, company holidays, and volunteer days.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed