Lead Warehouse Associate
About The Position
Fortress Power is seeking a hands-on Lead Warehouse Associate to own daily warehouse operations at its Langhorne, Pennsylvania headquarters and Puerto Rico warehouse, while managing third-party logistics partners in California and Miami. The role oversees receiving, shipping, inventory, and warehouse processes across the network, ensuring products are accurately recorded, available where demand exists, and moved on time. The position includes handling heavy battery cabinets and energy storage systems in a fast-paced environment. The Lead Warehouse Associate manages receiving and inventory controls, outbound shipments and freight planning, lithium-battery hazmat compliance, ERP accuracy, reporting, standard operating procedures, process improvements, safety, equipment, and warehouse staff. The role also coordinates with Logistics, supply planning, Finance, Sales, Service, Engineering, carriers, and external warehouse partners. Occasional travel to other Fortress sites and partner warehouses is required.
Requirements
- At least 5 years of warehouse or distribution experience, including at least 2 years supervising a warehouse or running a shipping and receiving operation.
- Experience managing multiple locations or 3PL partners.
- Strong inventory control experience, including cycle counting, discrepancy resolution, and month-end reconciliation.
- Strong Excel skills, including sorting, filtering, lookups, pivot tables, and basic reporting.
- ERP or WMS experience and ability to learn new systems quickly.
- Experience booking LTL/FTL freight and working with carriers.
- Forklift certification.
- Working knowledge of electric forklift maintenance.
- Clear communication skills and ability to hold vendors and partners accountable and collaborate with Finance, Sales, Service, and Engineering.
- Ability to travel occasionally to other Fortress sites and partner warehouses.
- Ability to lift 50 pounds and work on the warehouse floor.
Nice To Haves
- Experience with QuickBooks Enterprise or Acumatica.
- DOT hazmat certification, or willingness to obtain certification within 90 days.
- Lithium battery experience.
Responsibilities
- Own daily operations at the Langhorne and Puerto Rico warehouses and manage 3PL warehouse partners in California and Miami against service expectations.
- Monitor receiving accuracy, on-time shipping, inventory accuracy, and exception turnaround at each site; escalate partner performance issues.
- Coordinate with Logistics and supply planning to position inventory according to demand and ensure complete systems are available at each location.
- Own receiving processes, including staging goods, matching deliveries to packing slips and purchase orders, and entering receipts into the system on the same day.
- Plan and manage container and LTL receiving, including unloading heavy battery cabinets and energy storage systems.
- Maintain inventory accuracy across locations through cycle counts, discrepancy root-cause analysis, and support for monthly reconciliation with Finance.
- Manage outbound shipping for residential orders, service and RMA replacements, distributor orders, and commercial and industrial project deliveries.
- Book freight and plan delivery requirements, including liftgates, heavy-lift equipment, site access, and last-mile coordination.
- Develop item-level pick-and-pack shipping processes, including bin locations, pick lists, packing standards, and labeling.
- Ensure lithium battery hazardous-material shipping compliance for all shipments from company sites.
- Maintain accurate inventory locations, receipts, and shipments in QuickBooks Enterprise and Acumatica.
- Prepare a weekly Excel warehouse scorecard covering inventory accuracy, on-time shipping, receiving backlog, open exceptions, and partner performance.
- Write and maintain warehouse SOPs for receiving, put-away, picking, returns and quarantine, and hazmat handling.
- Identify and resolve causes of errors, extra handling, and freight costs, and propose process improvements.
- Maintain clean, organized, OSHA-compliant worksites.
- Operate forklifts and material-handling equipment and oversee their maintenance, including electric forklifts.
- Train, schedule, and direct warehouse staff and temporary labor as volume requires.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
