Lead Video & Voice Systems Engineer

SpaceX • Memphis, TN

1d

About The Position

SpaceX is seeking a Lead Video & Voice Systems Engineer to lead a team of administrators and engineers responsible for designing, installing, maintaining, and owning video and voice communications systems at its launch and test facilities. The role works closely with rocket and spacecraft engineering teams and SpaceX’s webcast team on launch and event broadcasts. It combines team leadership with hands-on technical work and requires flexibility, an action-oriented approach, and the ability to thrive in a fast-paced, challenging environment.

The engineer leads day-to-day team operations and supports IT infrastructure used in launch operations. They collaborate across teams to develop effective solutions spanning the launch lifecycle, drive improvements in system reliability and team efficiency, and oversee system operations during critical launch windows. The role also owns video, voice, and network hardware from selection and procurement through configuration, installation, and troubleshooting, while working with stakeholders to deliver operable, scalable, and maintainable products.

Requirements

• Bachelor’s degree in information technology, computer science, electrical engineering, or another STEM discipline and 5+ years of professional video, voice, and/or networking engineering experience; alternatively, 7+ years of such experience without a degree.
• Valid driver’s license.
• Ability to work in tight quarters and the physical dexterity necessary to perform job functions.
• Availability for extended hours and/or weekends, depending on site operational needs; flexibility is required.
• Ability to provide 24x7 on-call support in emergency situations.
• Ability to travel occasionally as required (less than 25%).
• Subject to pre-employment and, as applicable, periodic background, drug, and alcohol testing.
• Ability to pass the Air Force background check for Cape Canaveral and Vandenberg Space Force Base.
• Must meet U.S. Government export-control eligibility requirements: be a U.S. citizen or national, lawful permanent resident, refugee, or asylee, or be eligible to obtain required U.S. Department of State authorizations.

Nice To Haves

• Experience leading or managing direct or indirect reports in a team environment.
• Expertise with video broadcast equipment, including video routers, IP video, cameras, audio mixers, voice matrices, video switchers, and wireless two-way radios.
• Understanding and experience with broadcast networking transports such as SMPTE ST 2110, AES67, Dante, SRT, RTSP, SIP, and WebRTC.
• Advanced knowledge of the OSI model and network standards.
• Hands-on networking experience with Arista and Cisco Catalyst data center-class switches.
• Experience with fiber optics and wave division multiplexing.
• Experience with DNS, DHCP, PTP, SNMP, LACP, IGMP, and PIM-SM.

Responsibilities

• Manage the day-to-day activities and priorities of the team.
• Provide primary input on hiring, termination, promotion, performance, and reward decisions for direct reports.
• Lead IT professionals responsible for implementing and maintaining infrastructure that supports SpaceX launch operations.
• Coach and mentor team members, fostering cohesion, knowledge redundancy, and professional growth.
• Collaborate with cross-functional teams to distill requirements and design IT solutions supporting the launch lifecycle, from pre-flight preparations through post-launch analysis and recovery.
• Drive continuous improvement initiatives for IT system reliability and team efficiency, including change management, performance metrics, monitoring, preventative maintenance, incident handling, and customer request handling.
• Oversee and participate in daily IT systems operations, ensuring functionality and reliability during critical launch windows.
• Own video, voice, and network hardware, including product selection, procurement, configuration, installation, and troubleshooting.
• Collaborate with stakeholders and engineers across programs to create operable, scalable, and maintainable products.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior