Lead Veterinary Ophthalmology Technician

Burlington Emergency & Veterinary Specialists•Williston, VT

1d•Onsite

About The Position

Burlington Emergency & Veterinary Specialists is looking to add a Lead Ophthalmology Technician to their team. This role is for someone passionate about patient care, enjoys working in a specialty setting, and is energized by supporting both patients and people in a fast-paced hospital environment. It is a hands-on leadership role focused on ophthalmology patient care, workflow coordination, and supporting a strong, collaborative technician team. The Lead Technician will work closely with the ophthalmologist, hospital leadership, and technical staff, serving as a clinical resource and day-to-day support for the ophthalmology service. Burlington Emergency & Veterinary Specialists (BEVS) is Vermont’s only 24/7 emergency and specialty hospital, offering high-quality, advanced care through a collaborative team of technicians and specialists. Services include 24/7 emergency and critical care, internal medicine, neurology, ophthalmology, dentistry, and oral surgery, providing opportunities to be part of interesting, complex cases and to learn and grow. Rarebreed Veterinary Partners, the parent company, is a purpose-driven team that prioritizes talent, supporting professionals to thrive and empowering hospital teams to provide exceptional care for pets and their owners. They focus on creating exceptional work experiences, providing the best culture, tools, and support for staff to focus on animal care, and investing in their people to bring the gold standard of medicine to patients and their families.

Requirements

Credentialed Veterinary Technician (CVT, LVT, or equivalent)
3+ years of experience in a veterinary specialty hospital setting
Strong technical skills, including anesthesia monitoring, patient restraint, venipuncture, catheter placement, and surgical assistance
Strong communication skills with the ability to lead, coach, and support a diverse team
Ability to prioritize and manage multiple responsibilities in a fast-paced specialty environment
Comfortable handling client communication, including discussing treatment plans and addressing concerns
Proficiency with practice management systems and general computer skills
A team-first mindset with a focus on collaboration, accountability, and continuous improvement

Nice To Haves

Previous ophthalmology experience strongly preferred
Previous leadership, training, or supervisory experience strongly preferred
Comfort with ophthalmology diagnostics, treatments, and patient handling preferred

Responsibilities

Provide advanced technical support for ophthalmology appointments, procedures, and treatments
Assist with ophthalmic diagnostics, treatments, and patient monitoring
Support the ophthalmologist with procedures, anesthesia support, and case flow throughout the day
Lead and support the ophthalmology technical team in a collaborative, accountable environment
Coordinate daily workflow for the service, helping to ensure efficiency and a high standard of patient care
Train, mentor, and onboard technical staff within the ophthalmology department
Serve as a resource to team members for specialty workflows, equipment use, and patient care standards
Maintain accurate, thorough, and compliant medical records
Communicate clearly and compassionately with clients regarding patient care, treatments, and discharge instructions
Assist in resolving client concerns with professionalism and empathy
Monitor inventory, specialty equipment, and treatment areas to ensure operational readiness
Partner with hospital leadership on scheduling, staffing support, and performance development
Identify opportunities to improve workflow, efficiency, and team operations within the ophthalmology service