Lead Value Engineer - CGPR

Celonis • New York, NY

2d • $183,000 - $217,000 • Hybrid

About The Position

Celonis is seeking a Lead Value Engineer specializing in Consumer Packaged Goods (CPG) to bridge technical process mining, AI-driven automation, and strategic business outcomes. The role serves as an execution expert within the CPG go-to-market organization, architecting SaaS adoption workstreams and translating operational data and predictive insights into business value. Working with Celonis Sales Teams, partners, and Celonis Services, this person owns the end-to-end customer value journey, accelerates time-to-value and platform adoption, and helps customers achieve strategic goals and measurable ROI.

The Lead Value Engineer identifies and frames opportunities by connecting customer strategy to AI-augmented Celonis use cases; building data-backed business cases; conducting value assessments and proof-of-value projects; and supporting expansion and ARR growth. The role leads value workstreams for pilots and implementations, guides customers in using process intelligence to provide context to AI agents, facilitates workshops and change initiatives, and presents realized results to senior leaders. It also codifies repeatable solutions, mentors junior engineers, provides product feedback, and develops strategic customer roadmaps to support adoption, expansion, and renewal.

Requirements

• 8+ years of relevant experience in Supply Chain or Operations, ideally combining experience at a CPG/FMCG company with Management Consulting, Sales Engineering, or digital/AI transformations.
• Granular knowledge of the CPG value chain, particularly Demand and Supply Planning, Logistics, Trade Promotions, or Consumer/Retail Operations.
• Proven ability to manage the full customer lifecycle, land new accounts, expand customer footprints through strategic upselling, and drive long-term SaaS value and growth.
• Track record of identifying operational inefficiencies and driving them to resolution, with understanding of how process improvement, AI integration, and technology deployment affect the P&L.
• Good knowledge of business software and SaaS applications.
• Experience presenting to and working with senior stakeholders, navigating complex organizations, and communicating SaaS value and complex AI concepts to non-technical audiences.
• Comfort working with ambiguity, adapting to a changing AI landscape, and setting direction within an account team.
• Visa sponsorship is not offered for this role.

Nice To Haves

• Experience with SAP S/4HANA, Salesforce Consumer Goods Cloud, or SAP IBP.
• Experience with data visualization, SQL, Python, or deploying LLMs/AI models.
• A degree in Industrial or Business Engineering, Supply Chain Management, Informatics, Mathematics, or a similar field is preferred.

Responsibilities

• Analyze customer strategic priorities and map them to high-impact, AI-augmented Celonis use cases.
• Architect solutions connecting data across the CPG value chain, including Demand Planning, Trade Promotions Management, Logistics, and Direct-to-Consumer fulfillment.
• Build data-backed business cases that communicate the financial impact and SaaS ROI of Process Intelligence to senior management.
• Develop demos and business cases using industry benchmarks, predictive modeling, and best practices to win expansion opportunities and drive ARR growth.
• Conduct Value Assessments and Proof-of-Value Projects and communicate value opportunities, AI integration potential, and strategic SaaS roadmaps to C-level executives.
• Lead value workstreams for pilots and implementations, ensuring digital twin strategies and predictive AI models monitor process health.
• Guide customers in using Celonis to provide context to AI agents and coordinate automated hand-offs and decision-making across systems and teams.
• Work cross-functionally to address implementation challenges involving Retailer Compliance, master data governance, and supply network visibility.
• Facilitate business value workshops and identify, qualify, and quantify opportunities for process enhancement.
• Derive improvement measures, initiate enterprise-wide change initiatives, and support adoption of platform features.
• Present results, realized value, and software utilization metrics to senior management and C-level executives.
• Turn solutions into scalable SaaS assets, reusable AI models, and use cases for the broader Value Engineering team.
• Mentor junior engineers on CPG terminology, seasonality, and positioning AI capabilities to retail stakeholders.
• Provide customer feedback to Product teams on platform machine learning and generative AI features for the CPG vertical.
• Own the end-to-end customer value journey, including landing, expansion, adoption, and renewal, to support high net retention.
• Build strategic expansion roadmaps for embedding the Celonis Process Intelligence Platform as a scalable, cloud-native transformation engine.
• Provide product development teams with feedback on AI-driven use cases and SaaS market demands.

Benefits

• Restricted Stock Units (RSUs) for full-time employees and merit-based refresh grants.
• Inclusive paid parental leave: 24 weeks for primary carers and 12 weeks for supporting carers, available from the first day of employment.
• Unlimited PTO in applicable regions and generous PTO globally.
• Flexible hybrid work model.
• Learning framework, mentorship programs, and access to a dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
• Paid time off to volunteer through annual Impact Days.
• Health, dental, life, and 401(k) benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed