Lead UX/UI Designer

DaVita Kidney Care • Denver, CO

1d • $85,000 - $135,000

About The Position

DaVita is seeking a Lead UX/UI Designer to join its Digital Marketing & Communications team. This high-impact individual contributor role combines stewardship of an enterprise design system with hands-on execution of high-visibility web projects and digital journeys. The designer will help modernize DaVita.com by architecting, scaling, and governing a multi-brand design system and leading design for initiatives such as homepage modernization, global navigation, interactive clinical and patient tools, and audience journeys.

The role partners with product managers, front-end engineers, content strategists, clinical stakeholders, and external agency partners to create accessible, intuitive, trustworthy digital experiences. The designer will deliver end-to-end UX/UI work, guide design system adoption and governance, align design components with implementation, and use analytics and user feedback to improve digital outcomes. This individual contributor also provides informal craft mentorship and contributes to roadmap planning.

Requirements

• At least 7 years of professional UX/UI and product design experience delivering complex, responsive web applications or enterprise digital platforms.
• Demonstrated ability to independently lead large project workstreams and influence technical and product strategy.
• Proven ability to balance scalable design system infrastructure with hands-on feature design and project execution.
• Expertise in Figma, including variables, design tokens, component variants, auto-layout, interactive prototyping, and library management.
• Strong understanding of front-end web technologies, including HTML5, modern CSS/SCSS, component architecture, and headless CMS workflows.
• Deep understanding of WCAG 2.1/2.2 AA standards, ARIA specifications, color contrast requirements, and inclusive design principles.
• Outstanding presentation, stakeholder management, and storytelling skills, including the ability to explain design rationale and trade-offs to cross-functional leaders.
• A portfolio demonstrating end-to-end UX project case studies from research through shipped UI, responsive web craftsmanship, and design system component architectures.

Nice To Haves

• Experience in healthcare, health tech, life sciences, or other regulated industries, including familiarity with HIPAA and patient privacy considerations.
• Experience with design token translation tools and component documentation platforms such as Tokens Studio, Style Dictionary, Storybook, or Zeroheight.
• Experience integrating qualitative usability testing and quantitative web analytics, such as Google Analytics 4, Hotjar, or Contentsquare, into UX optimization.
• Background working in Agile/Scrum digital product environments.

Responsibilities

• Own and execute end-to-end UX/UI design for major DaVita.com initiatives, including homepage redesigns, site reskins, global navigation, campaign hubs, and interactive digital touchpoints.
• Create cohesive, persona-based customer journeys for patients, caregivers, physicians, and career seekers, with a focus on high-value next best actions.
• Develop user flows, journey maps, wireframes, responsive high-fidelity layouts, and interactive prototypes that address micro-interactions, responsive breakpoints, and edge cases.
• Deliver UI specifications, exported assets, and interaction annotations, and partner with engineers and CMS authors during sprints to build, QA, and launch web pages.
• Use web analytics, heatmaps, SEO and AI visibility metrics, and user feedback to test and improve conversion rates, engagement, and bounce rates.
• Own and evolve the Figma web design system, including component libraries, tokens, variables, autolayout templates, and interaction patterns.
• Drive design system adoption across digital marketing squads, internal product teams, and external agency partners through contribution guidelines, version control, and component reviews.
• Collaborate with front-end developers to maintain parity between Figma components and code libraries, including CSS/React, design token pipelines, and headless CMS components.
• Ensure design system patterns, color palettes, focus states, and components meet WCAG 2.1/2.2 AA+ accessibility standards.
• Partner with content and technical teams on sustainable CMS component governance and publish living design system documentation, usage guidelines, and editorial playbooks.
• Provide informal craft mentorship, design critiques, and best-practice coaching to peer UX/UI designers.
• Inform and co-author a multi-quarter UX/UI modernization roadmap with digital leadership, aligning design deliverables to quarterly milestones and business KPIs.
• Translate clinical workflows, business objectives, and healthcare regulatory requirements, including HIPAA compliance, into clear digital solutions for technical and non-technical stakeholders.
• Lead design governance for external agency partners and ensure their creative and campaign work follows site design standards.
• Support adjacent digital initiatives, exploratory concepts, and special Village projects as needed.

Benefits

• Medical, dental, and vision coverage.
• 401(k) match.
• Paid time off and PTO cash out.
• Family resources and EAP counseling sessions.
• Access to Headspace.
• Backup child and elder care.
• Maternity and paternity leave.
• Professional development programs and on-demand virtual leadership and development courses through DaVita's StarLearning platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed