Lead UX Designer - Craft Education
About The Position
The Lead UX Designer is a key member of the design team, working closely with UX research and product teams to shape the user experience of Craft Education’s products. The role has significant autonomy and influence over strategic decisions, roadmapping, and design processes, and helps build a design culture that advocates for user-centered design and innovation in digital experiences. The Lead UX Designer leads design across product lines, translates user needs and research into intuitive experiences, develops scalable design systems, and collaborates with product managers, engineers, and other stakeholders on roadmaps and strategy. The role also prototypes and iterates on solutions, leads workshops, communicates UX strategy, maintains a repository of design assets and guidance, mentors other designers, and ensures accessibility and inclusive design principles are incorporated. The position requires occasional travel of up to 20%, including company summits and other business-related events.
Requirements
- Bachelor’s degree; equivalent relevant experience performing the essential functions may substitute for the degree requirement at the hiring manager’s discretion.
- At least 6 years of experience in UX/UI design or a relevant field.
- Strong portfolio demonstrating knowledge of user-centered design principles and ability to translate insights into design solutions.
- Understanding of front-end development component building and ability to troubleshoot UI issues.
- Experience working closely with UX research teams and incorporating user insights into design processes, using tools such as Dovetail.
- Expertise creating wireframes, prototypes, and high-fidelity designs using tools such as Figma.
- Excellent communication and presentation skills, including the ability to explain design decisions and influence stakeholders using collaborative tools such as Miro.
- Ability to confidently lead meetings with teammates, executives, or external stakeholders.
- Self-starter mentality and ability to independently identify design opportunities.
- Comfort with taking on multiple roles and helping where needed.
- Collaborative approach to working with researchers, engineers, and product managers.
- Commitment to transparency, feedback, and continuous improvement.
- Willingness to travel occasionally, up to 20%, including attendance at designated company summits and other business-related events as needed.
Nice To Haves
- Experience in a fast-paced startup environment.
- Government agency experience, especially with the Department of Labor or Workforce Development.
- Experience working in an Agile development process.
- Experience using user research throughout the product life cycle and incorporating data from multiple sources into decision-making.
- Higher education and agency experience.
Responsibilities
- Lead design efforts across product lines and collaborate with the Lead UX Researcher to integrate research insights into design.
- Translate user needs, business goals, and research findings into intuitive and innovative user experiences.
- Develop and maintain scalable design systems that ensure consistency across digital touchpoints.
- Collaborate with product managers, engineers, and other stakeholders to define product roadmaps and align design vision with business strategy.
- Prototype and iterate on design solutions using feedback from research, user testing, and cross-functional teams.
- Advocate for users throughout the design process and help ensure seamless, user-friendly product experiences.
- Lead workshops and brainstorming sessions to foster collaboration and creativity.
- Create and communicate design strategies and UX roadmaps aligned with company goals, metrics, and objectives.
- Build and manage a design repository for organizing and sharing design assets, guidelines, and best practices, especially for responsive design.
- Provide feedback and guidance to other designers and foster a collaborative, growth-focused environment.
- Stay current with design trends, tools, and technologies.
- Integrate accessibility and inclusive design principles into design work.
- Perform other job-related duties as assigned.
Benefits
- Eligible for bonuses.
- Medical, dental, vision, telehealth, and mental healthcare coverage.
- Health savings account and flexible spending account.
- Basic and voluntary life insurance.
- Disability coverage.
- Accident, critical illness, and hospital indemnity supplemental coverage.
- Legal and identity theft coverage.
- Retirement savings plan.
- Wellbeing program.
- Discounted WGU tuition.
- Flexible paid time off without accrual requirements.
- Flexible paid sick time without accrual requirements.
- 11 paid holidays.
- Other paid leaves, including up to 12 weeks of parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
