Lead UX Designer (Hybrid)

Ryan•Burlington, VT

8d•$116,000 - $192,500•Hybrid

About The Position

Ryan is seeking a Lead UX Designer to shape the future of its digital tax products. This hands-on leadership role balances design craft with team guidance. The designer will guide experience strategy, mentor designers, and collaborate with product and engineering teams to deliver intuitive, impactful user experiences. The role is part of a collaborative UX team that values curiosity and pushing the boundaries of design. The position leads design direction and standards across digital products, guides teams through ambiguity, and contributes to product strategy. It also involves conducting research, translating insights into measurable outcomes, advocating for design decisions with stakeholders and clients, and creating wireframes, prototypes, user flows, information architecture, and polished production-ready UI deliverables. The role is primarily computer-based and involves regular collaboration with teams, clients, and vendors. The preferred locations are Dallas, Texas, or Burlington, Massachusetts. New team members work from a Ryan office three days per week during their first 60 days; afterward, the schedule adapts to a minimum of one day per week based on role, team, and individual needs. Occasional travel of up to 10% may be required. The role has no direct supervisory responsibilities, though it may delegate tasks to junior team members.

Requirements

7–10 years of product or UX design experience, including end-to-end ownership of complex workflows.
Proven ability to lead and mentor designers and raise the quality of team output.
Strong portfolio showcasing UI and UX grounded in user-centered and data-informed design.
Mastery of modern design tools such as Figma and familiarity with research tools such as Maze or Marvin.
Proficiency with AI-assisted tools for building and iterating on coded prototypes.
Expertise in using design systems to deliver consistency across platforms.
Ability to navigate ambiguity, drive clarity, and connect design impact to measurable outcomes and business value.
Collaborative and approachable working style, with a proactive approach to creating a positive and encouraging team culture.
Applicants must include a digital portfolio or link with their application.

Nice To Haves

Background in financial, enterprise, SaaS, or B2B design.
Demonstrated ability with AI tools and processes that accelerate design and research, such as Claude, Figma Make, or Lovable.
Ability to design and build rapidly using AI-powered tools and create experiences for an AI-enabled future.

Responsibilities

Set design direction and elevate standards across digital products with a strategic mindset.
Mentor and develop designers, fostering innovation, curiosity, and continuous learning.
Guide teams through ambiguity and drive clarity and alignment.
Partner with Product and Engineering to define requirements, align on user needs, and shape product strategy.
Champion the design system to ensure consistency, scalability, and long-term cohesion.
Facilitate workshops and ideation sessions to generate solutions and encourage collaboration.
Conduct user research and translate insights into designs that drive measurable outcomes.
Present and advocate for design decisions with stakeholders and clients, connecting them to business value.
Move quickly from concept to testable experience, choosing appropriate artifact fidelity, including wireframes, prototypes, user flows, and information architecture.
Produce polished, pixel-perfect UI deliverables that translate into production-ready components.

Benefits

Unlimited PTO.
Robust 401(k) match.
Comprehensive benefits, with benefits eligibility effective on the first day.
14 weeks of 100% paid leave for new parents, including adoption.
Monthly gym membership or gym equipment reimbursement.
Tuition reimbursement after one year of service.
Fertility assistance program.
Eligibility for a four-week company-paid sabbatical after five years of service.
Flexible and hybrid work environment.
Professional development opportunities.