Lead User Experience Designer

Eaton Corporation•Coraopolis, PA

9d•$122,000 - $179,000•Hybrid

About The Position

Eaton’s Corporate Sector division is seeking a Lead User Experience Designer to lead UX work for Boyd Thermal products, designing end-to-end experiences across digital and physical products in the data center ecosystem. The role spans grid-to-chip and involves understanding thermal-management workflows and translating user needs, complex requirements, and business goals into clear, intuitive design solutions. The designer will collaborate with global engineering, marketing, sales, product, and design teams, represent users’ needs, and contribute to Eaton’s broader human-centered design practice and digital transformation. The position combines UX and product design, UX innovation, design operations, and team operations. The designer will conduct research, create wireframes and prototypes, lead user testing, support product and design strategy, and expand Eaton’s design systems. They will also mentor less experienced designers, facilitate collaborative sessions, and own initiatives to advance UX maturity across the enterprise. During the first six months, the role will build a foundation for UX across Boyd Thermal by developing relationships and domain knowledge, establishing a UX vision and priorities, leading journey mapping and design for energy-based simulation, tracking, and management software, and scaling design systems and solutions across products. The role follows a hybrid schedule with three days in the office in Moon Township, Pittsburgh, and two remote days. Travel of up to 25% domestically and internationally is required. Candidates must provide a digital portfolio when submitting their application. The stated annual salary range is $122,000–$179,000; actual salary may depend on skills, experience, qualifications, market, and business considerations.

Requirements

A degree in human-computer interaction, design, psychology, software engineering, a related field, or relevant experience.
At least 5 years of experience designing software and digital product experiences.
At least 3 years of experience with business and design software, including Adobe Suite, Figma, and Microsoft Office.
At least 5 years of experience conducting and applying user research, including working directly with end users to identify needs and translate them into designed solutions.
Ability to travel up to 25% domestically and internationally.
Must provide a portfolio.
Exceptional problem-solving, communication, and visual-design skills.
Ability to work as a team player in a multifunctional, global enterprise.
Ability to represent users and translate requirements and complex workflows into clean, intuitive design.

Nice To Haves

Experience facilitating human-centered workshops, including Design Thinking, and translating workshop outcomes into communicated next steps.
Advanced understanding of user-centered design methodologies, guidelines, and best practices, including design systems.
Proven ability to collaborate effectively with cross-functional teams and present designs to stakeholders.
Interest and ability in identifying and leading enterprise UX-maturity initiatives, such as design-community leadership, design-system governance, and UX practice playbooks or templates.
Experience designing for complex technical, industrial, engineering, energy, data center, or infrastructure workflows, and ability to build domain knowledge and make sophisticated systems understandable.
Experience establishing product- or portfolio-level UX vision, roadmaps, research priorities, and reusable design patterns across multiple products or platforms.
Experience using AI toolkits and workflows in UX design and research.

Responsibilities

Lead UX execution for products in Boyd Thermal’s portfolio.
Plan and conduct research with customers, operators, engineers, sales partners, and subject-matter experts to understand data center thermal-management decisions, workflows, and unmet needs.
Create low- and high-fidelity wireframes, interactive prototypes, and user interfaces.
Independently scope and project-plan work, and review incoming work with stakeholders and the internal team.
Coach and mentor earlier-career design colleagues in wireframe, prototype, and UI execution.
Expand Eaton’s design system by integrating patterns and updating foundations as appropriate.
Contribute to and communicate Eaton’s broader design strategy, both as a platform and within individual projects.
Lead the creation and prioritization of product-specific design requirements tied to business goals, working cross-functionally with product, engineering, and design teams.
Lead user testing and analysis to validate design decisions and iterate accordingly.
Support design and product strategy, including feature planning and implementation.
Design and facilitate collaborative working sessions.
Create and own long-term initiatives that advance UX maturity across the internal team and enterprise.
Facilitate, socialize, and execute a UX vision and product-line priorities informed by internal and external research.
Lead journey mapping and other critical UX artifacts across Boyd’s product line.
Lead UX design for energy-based simulation, tracking, and management software.
Support the creation and iteration of design systems for web and embedded technologies.
Own and manage the roadmap and design of Boyd-specific design components and systems, coordinating integration with Eaton design-system repositories.
Scale UX systems and designs across new products and integrate Boyd technologies into existing digital platforms.
Support and lead design-operations initiatives and contribute to the global UX community.
Support the immediate team’s growth and goals through collaboration and established routines.