Lead Truck Parts Counter Representative

WESTERN BRANCH DIESEL • Glen Burnie, MD

6d • Onsite

About The Position

Johnson Truck Center, a subsidiary of Indel Power Group, is hiring a Lead Truck Parts Counter Representative at its Glen Burnie, Maryland location. The role is suited to someone with experience working at a vehicle parts counter or with vehicle or heavy-duty equipment parts or repair. The company describes itself as a fast-growing truck parts retailer and offers above-average wages in a stable, growth-oriented business representing established brands.

The representative works independently and as part of a team in a fast-paced parts department. The position involves customer service and retail interactions, inventory-system use, knowledge of truck parts across makes, accurate tracking of special orders and open tickets, and recommending parts and services based on inventory, service schedules, and pricing. A commitment to safety is expected.

Applicants must have at least one of the following: a technical-school degree in automotive or diesel repair; experience working at a vehicle parts counter; or experience with vehicle or heavy-duty equipment repairs or parts. Related backgrounds may include cars, trucks, diesel, motorcycles, heavy equipment, and military vehicles. Wholesale distributor experience is also mentioned.

Requirements

• At least one of the following: a technical-school degree in automotive or diesel repair; experience working a vehicle parts counter; or experience working with vehicle or heavy-duty equipment repairs or parts.
• Strong communication, customer service, and retail skills.
• Understanding of inventory systems.
• Knowledge of all makes of truck parts.
• Ability to work independently and with a team in a fast-paced work environment.
• Commitment to safety in the parts department.

Nice To Haves

• Wholesale distributor experience.
• Experience with parts or repairs for cars, trucks, diesel vehicles, motorcycles, heavy equipment, or military vehicles.

Responsibilities

• Work independently and with a team in a fast-paced work environment.
• Provide customer service and apply retail skills at the truck parts counter.
• Use inventory systems and demonstrate knowledge of parts for all makes of trucks.
• Keep accurate records of special-order parts and open tickets.
• Make service and parts recommendations based on inventory, service schedule, and pricing.
• Maintain a commitment to safety in the parts department.

Benefits

• Monthly performance incentives.
• Opportunities for relocation and advancement.
• Medical, dental, and vision coverage.
• Health savings account.
• Short-term and long-term disability insurance.
• Employee life insurance.
• 401(k) with matching.
• Employee Assistance Program (EAP).
• Paid Annual Leave.
• Eight paid holidays.
• Employee Referral Program.
• Paid on-the-job training.
• Company events and employee recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed