Lead Trolley Driver

Theodore Roosevelt Medora Foundation•Medora, ND

8d•Onsite

About The Position

The Theodore Roosevelt Medora Foundation (TRMF), a tourism operation and 501(c)(3) nonprofit, is seeking a Lead Trolley Driver for the summer season, from June through mid-September. The position operates a trolley on designated routes, safely transports passengers, and provides outstanding customer service in an outdoor setting. The lead also coordinates and supports the seasonal driver team, helping ensure a safe, fun, family experience.

Requirements

Valid Commercial Driver’s License (CDL) Class B or C with Passenger Endorsement.
At least 2 years of experience scheduling shifts for multiple workers and managing a small team.
Must be 25 years of age or older.
Maintain a clean driving record.
Strong focus on vehicle control, passenger safety, and adherence to road rules.
Excellent customer service and communication skills.
Ability to handle diverse situations, varying passenger behavior, and unpredictable traffic conditions.
Ability to work outdoors and on a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

Previous experience in passenger transportation is preferred but not required.

Responsibilities

Operate a trolley along assigned routes in accordance with TRMF schedules and safety regulations.
Interact courteously and professionally with passengers, answer questions, and assist as needed.
Ensure passenger safety, including assisting passengers as they board and exit.
Coordinate trolley driver schedules to meet scheduled service times and dates.
Serve as the main contact for drivers and management on trolley-related questions.
Set service standards and train drivers on routes.
Coordinate preventative and scheduled maintenance with the Maintenance Department.
Conduct pre-trip and post-trip vehicle inspections and promptly report issues.
Keep vehicle interiors clean and orderly.
Follow traffic laws and TRMF policies.
Oversee seasonal trolley drivers and ensure they are trained in routes and customer service expectations.
Coordinate weekly driver schedules and communicate changes to the weekly service schedule to management.