Lead Trade Servicing Specialist

CoBank•Greenwood Village, CO

4d•Hybrid

About The Position

Possesses subject matter expertise and understanding of Trade Services Products and Services such as Import, Export, and Standby Letter of Credit Letters of Credit, GSM, Supply Chain Finance, and Direct Collections. Performs technical transaction processing related to examining and paying standby and export letters of credit including reviewing and releasing transactions for other document specialists. Provides high-level customer service with particular emphasis on processing documents promptly and without exposure to the bank. Facilitates international trade transactions related to Commodity Credit Corporation programs.

Requirements

High school diploma or GED required
6 years of experience, preferably in the banking or financial services industry. required
Subject matter expert knowledge from a banking operations perspective on letters of credit examination and payment processing in accordance with current ICC Uniform Customs and Practice for Documentary, International Standard Banking Practice (ISBP) and CoBank’s international banking standard.
Knowledge of USDA programs such as General Sales Manager (GSM) and EXIM programs and regulations.
Knowledge of principles of accounting.
Ability to solve problems and identify when to escalate issues.
Demonstrated tact, persuasiveness and interpersonal skills, with the ability to communicate effectively with foreign and domestic customers, borrowers and financial institutions.
Ability to work independently as well as collaboratively in a team environment.
Strong organizational skills and detail orientation, with demonstrated ability to multi-task and work effectively under time constraints and changing priorities in order to meet deadlines
Developed customer service, verbal and written communication skills, with the ability to interact with and engage others appropriately at all levels in the organization.
Demonstrated skills in Microsoft Office applications (Outlook, Word and Excel)
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

Subject Matter Expert of ICC Uniform Rules for bank-to-bank reimbursement, and CDCS certification preferred.

Responsibilities

Reviews letters of credit issued by foreign correspondent banks and interprets requirements.
Resolves inconsistencies with the issuers, and provides advice to beneficiaries on alternatives.
Enters information in the letter of credit system, and provides customer with formal advice.
Examines commercial documents for accuracy and compliance with letter of credit terms and conditions and can assists peers in complex language review in relation to Trade rules and regulations
Resolves discrepancies with customers, including offering alternatives for facilitating payments.
Examines documentation for compliance to USDA programs and policies, and submits required documents and reports to government agencies.
Processes payments under letters of credit and bankers' acceptances.
Responds to customers' routine inquiries on technical questions regarding preparation of documents and/or mechanics of government program.
Initiates loan advances for Trade Services related transactions.
Accepts, secures, and monitors loan documentation.
Process Supply Chain transactions.
Enters information in Cync and ACBS to create funding and payment batches.
Supports Direct Loan processing.
Applies acquired knowledge of ACBS and ability to process loans and payments on ACBS Loan System.
Process documentary collections (direct, import and export).
Respond to foreign bank correspondents related to documentary collections.
Enters information in the letter of credit system and provides customer with formal advice.
Approves and releases transactions for section team members for all Trade Services products.
Performs routine departmental audits and physical inventories of documents.
Assists Trade Servicing leadership with mentoring, training and continuous improvement opportunities, including writing and maintaining procedures.
Can effectively manage escalated customer and/or system matters in partnership with the Leadership Team.
Serves as a backup resource to Trade Servicing Analyst in reconciliation and control reports review management.
Provides support to other associates in completing assignments as required.

Benefits

15 days of vacation
10 paid sick days
11 paid holidays
Competitive Compensation & Incentive
Medical, Dental and Vision coverage
Disability, AD&D, and Life Insurance
Robust associate training and development with CoBank University
Tuition reimbursement for higher education
Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match
Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution
Associate Resource Groups: creating a culture of respect and inclusion
Recognize a fellow associate through our GEM awards