2nd Shift Lead Test Technician IV (Onsite)

RTX•Phoenix, AZ
•Onsite

About The Position

Collins Aerospace is seeking a Lead Test Technician for its Phoenix Worldwide Repair team. The role oversees daily operations within the repair cell, supports technicians, and helps meet on-time delivery and turnaround-time requirements while fostering a positive, productive team environment. Work is divided approximately among lead activities (40%), engineering and UWR support (20%), and direct labor (40%). The position is onsite in Phoenix, Arizona, and requires U.S. citizenship because access to information under the program or contract is restricted to U.S. citizens. The technician leads second-shift startup and daily cell operations, plans and prioritizes repair work, monitors work in progress, communicates schedule risks, and coordinates with the Value Stream Manager and cross-functional support teams. The role also performs hands-on testing and troubleshooting of electronic units, helps maintain safety and compliance, supports technician training and onboarding, and communicates shift pass-downs. The schedule is second shift, 2:30 p.m. to 11:00 p.m., with flexibility to start early as needed and to support first shift during planned absences of the Value Stream Manager or first-shift lead. The work is performed primarily onsite and involves static-control and personal protective equipment. The work environment may include products of various weights and sizes, moving equipment, high voltage or current, and chemicals that may emit fumes. Weekend and holiday support may occasionally be needed. Physical demands include vision and color distinction, bending and reaching, extended use of hands for testing and troubleshooting, sitting or standing for extended periods, lifting up to 20 pounds unassisted, and transporting product with or without carts.

Requirements

  • Typically requires a high school diploma or equivalent, or vocational/technical education in a related discipline, with a minimum of 4 years of relevant experience.
  • Ability to work second shift, 2:30 p.m. to 11:00 p.m., with flexibility to come in early as needed to support the team and business operations.
  • U.S. citizenship is required because only U.S. citizens are authorized to access information under this program or contract.
  • Ability to perform the described physical functions, with or without reasonable accommodation.

Nice To Haves

  • Electrical Technician Certification and/or an associate’s degree in Electronics.
  • Ability to use scheduling, prioritization, and cell management tools, including charts, boards, and software.
  • Computer skills, including Microsoft Office Suite, MRP systems such as SAP, and other software platforms.
  • Prior experience with component-level troubleshooting.

Responsibilities

  • Lead second-shift startup activities by reviewing shift pass-downs, verifying attendance, conducting cell walk-arounds, confirming equipment readiness and chemical checks, and preparing for Tier 1 meetings.
  • Review MROLife reports, set daily deliverables, schedule Estimated Ship Dates for units ready for Final Inspection, and prioritize work to meet customer commitments.
  • Monitor work in progress, manage the SHOP queue, assign work, and communicate part shortages, issues, and schedule risks to the Value Stream Manager and support teams.
  • Lead daily Tier 1 meetings, review performance, update the Tier 1 board, address prior-day turnbacks, assign action items, and reinforce 5S and workplace organization.
  • Follow up on cell priorities and corrective actions, resolve operational issues, and collaborate with cross-functional teams to maintain workflow and meet production goals.
  • Configure and operate test stands, test electronic units to prescribed procedures, and accurately interpret and document test results.
  • Troubleshoot electronic units to the subassembly and component level using diagnostic tools, technical manuals, engineering drawings, schematics, and knowledge of electronic circuitry; identify and isolate test equipment failures.
  • Support daily production and provide technician coverage as needed, including obtaining and maintaining Rework Inspection Approver (UWR) certification.
  • Monitor cell safety and compliance, address hazards, drive corrective actions from Management Safety Walks, and ensure required equipment calibration is completed.
  • Promote a positive, collaborative, and accountable team environment by leading by example, listening to concerns, and supporting team members with a solutions-oriented approach.
  • Facilitate new-hire onboarding and provide ongoing training and technical guidance.
  • Prepare and communicate thorough shift pass-downs and, as needed, provide flexible schedule support for first-shift operations during planned absences of the Value Stream Manager or first-shift lead.

Benefits

  • External candidates will receive a $3,000 sign-on bonus.
  • Medical, dental, and vision insurance.
  • Three weeks of vacation for newly hired employees.
  • 401(k) plan with employer matching funds and a separate employer retirement contribution, including a Lifetime Income Strategy option.
  • Tuition reimbursement program.
  • Student Loan Repayment Program.
  • Life insurance and disability coverage.
  • Optional pet, home and auto, additional life and accident, critical illness, group legal, and identity theft protection coverages.
  • Birth, adoption, and parental leave benefits.
  • Ovia Health, fertility, and family planning resources.
  • Adoption Assistance.
  • Autism Benefit.
  • Employee Assistance Plan, including up to 10 free counseling sessions.
  • Healthy You Incentives wellness rewards program.
  • Doctor on Demand virtual doctor visits.
  • Bright Horizons child and elder care services.
  • Teladoc Medical Experts second-opinion program.
  • Potential eligibility for short-term and/or long-term incentive compensation, depending on position level and collective-bargaining coverage; payments are not guaranteed.
  • Potential eligibility for short-term disability, long-term disability, flexible spending accounts, flexible work schedules, paid time off, and holidays, depending on the business unit and collective-bargaining coverage.
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