Lead Technology Product Manager

Wolters KluwerChicago, IL
Hybrid

About The Position

Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. The Technology Product Manager acts as the product owner for the Wolters Kluwer CLC Business License Solutions product, collaborating with product, engineering, and business stakeholders to translate complex functional needs into scalable, high‑quality product solutions that meet customer and business expectations. Reporting directly to the Vice President, Product Management, this role is open to candidates across the United States. The position operates in a hybrid model, with an expectation of being in the office eight (8) times per month.

Requirements

  • Bachelor’s degree from an accredited institution or equivalent practical experience
  • 7+ years of experience in product management, technical product ownership, or software development within enterprise environments
  • Proven ability to operate in distributed, matrixed organizations with strong cross‑functional collaboration
  • Experience applying AI and automation in product development to enhance requirements definition, accelerate delivery, or enable intelligent product capabilities
  • Strong verbal and written communication skills
  • Demonstrated experience working in Agile/Scrum teams, driving delivery from concept through release
  • Proficiency with software development and product analytics tools (e.g., Jira, Confluence, Google Analytics, or similar)
  • Ability to work US East Coast Hours is required

Nice To Haves

  • Experience working with service operations/workflows, customer interactions, and/or scalable platforms.

Responsibilities

  • Owning the end-to-end prioritization and execution for the product backlog, driving product delivery, and partnering closely with engineering and business stakeholders to ensure predictable, high-quality releases.
  • Leverage AI/automation to enhance requirements definition, accelerate delivery, improve decision-making, and drive intelligent workflow and product capabilities.
  • Translate product strategy and functional requirements into clear user stories; partner with engineering to drive agile execution: backlog prioritization, sprint planning, iteration themes, and acceptance of completed work across multiple scrum teams.
  • Act as a technical SME for customer account, partner and vendor discussions, across systems and integrations.
  • Collaborate with business stakeholders to understand end‑to‑end workflows and customer impact.
  • Drive alignment across business, PMO, Technology, and GTM teams to ensure product enhancements and improvements scale effectively, with clear priorities, commitments, and delivery timelines.
  • Represent the customer voice throughout the product lifecycle by incorporating customer insights, usage data, and feedback into backlog prioritization and delivery decisions to ensure solutions meet real customer needs and deliver measurable value.

Benefits

  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
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