Technology Product Lead

QTS Data Centers•Atlanta, GA

About The Position

Why This Role Exists We are building a Product organization to bring clear ownership, prioritization, and outcome accountability to critical technology platforms that power our business. Today, much of our platform and systems engineering work is executed through strong teams and capable technology, but without consistent end-to-end ownership of outcomes, clear value identification, or transparent measurement of impact. Important work gets delivered, but it’s often difficult to answer fundamental questions: Why is this the right work right now? What outcomes are we driving? How do we know it’s working? The Product Lead role exists to close that gap. This role is aligned to our Data Center Build and Operate value stream, with a focus on enabling the end-to-end lifecycle of data center delivery through technology, data, and integrated systems. The Product Lead will operate at the intersection of physical infrastructure and digital platforms, partnering with construction, engineering, and operations teams to translate complex build and commissioning workflows into scalable product capabilities. This includes supporting domains such as site development, construction lifecycle management, power and capacity planning, and commissioning readiness through well-defined systems, data models, and process automation. Experience working with infrastructure-adjacent platforms, integrating across systems, and driving clarity in highly complex, multi-system environments will be critical to success. This role establishes a single accountable owner for the “what and why” across defined product areas — while remaining close enough to execution to ensure clarity, momentum, and learning. This is a senior individual contributor role with meaningful decision authority and hands-on responsibility across both strategy and delivery. How We Think About Product Ownership We view product ownership as a continuous spectrum, not a fixed state: NOW: Capability-based ownership and platform stabilization NEXT: Value-aligned recomposition and shared accountability LATER: True end-to-end value streams with economic ownership Importantly: The work does not change. Only how we frame ownership, outcomes, and success evolves. Product Leads are expected to operate comfortably across this spectrum — protecting near-term execution while intentionally shaping longer-term outcome ownership.

Requirements

8+ years of experience in product management, product leadership, or related roles
Demonstrated ability to own outcomes and value realization, not just delivery or backlog management
Proven experience making priority and scope tradeoffs in complex, multi-stakeholder environments
Experience operating in highly cross-functional domains, translating business and operational needs into product capabilities
Demonstrated ability to work across multiple interconnected systems and platforms, driving clarity in complex environments
Experience partnering closely with engineering, architecture, and operational stakeholders
Comfort operating in ambiguous, fast-evolving environments while maintaining forward progress
Strong analytical and problem-solving skills with a data-driven mindset
Excellent communication skills across technical and non-technical audiences
Strong communication skills across technical and non-technical audiences

Nice To Haves

Experience working with or adjacent to platforms that support large-scale infrastructure delivery and operations is highly valuable, including:
Construction & Project Lifecycle Management: eBuilder, Procore, Primavera P6, Oracle Aconex
ERP & Financial Systems: Oracle Fusion, Workday Financials, capital project accounting systems
Asset, Capacity & Infrastructure Management: ServiceNow, asset lifecycle platforms, capacity planning tools
Data & Integration Platforms: Snowflake, enterprise data platforms, API/integration layers (e.g., MuleSoft)
Operational & Monitoring Systems: telemetry platforms, infrastructure monitoring, or DCIM-adjacent solutions
Experience in organizations transitioning from project-centric to product-centric models
Familiarity with agile and lean product practices in enterprise environments

Responsibilities

Shape and evolve product vision and roadmaps aligned to organizational goals and technology strategy
Translate business objectives into clear product outcomes, hypotheses, and success measures
Align platform capabilities to KPI oriented outcomes such as scalability, reliability, automation, efficiency, and risk reduction
Advocate for investments that measurably improve productivity and operational effectiveness
Balance short-term delivery needs with long-term strategic outcomes
Own product backlogs end-to-end, ensuring work is clearly defined, sequenced, and aligned to outcomes
Write and refine epics, features, and user stories as needed — especially for complex, high-impact, or ambiguous work
Lead backlog building and ongoing refinement to maintain a healthy, outcome-oriented pipeline of work
Partner closely with engineering and architecture to shape solutions, identify dependencies, and surface risks early
Validate usefulness and impact of delivered capabilities with internal users and stakeholders
Serve as the primary decision-maker for prioritization, sequencing, and scope within your product area
Foster collaboration, accountability, and continuous improvement across cross-functional teams
Empower teams with clarity of intent while allowing flexibility in how work is delivered
Make informed decisions under ambiguity, time pressure, or incomplete information
Actively remove obstacles to progress and value delivery
Lead or actively participate in key product-focused ceremonies, including backlog refinement and product planning
Ensure shared understanding of priorities, intent, and success criteria across teams
Partner with delivery leaders to support agile ways of working without becoming process-bound
Adjust focus and level of involvement as products, teams, and maturity evolve
Act as the primary liaison between engineering, architecture, business partners, and leadership
Communicate priorities, progress, tradeoffs, and outcomes clearly and consistently
Maintain transparency to build trust and alignment across teams and departments
Continuously gather feedback and pain points to inform roadmap and backlog decisions
Define and track KPIs tied to efficiency, performance, reliability, and business impact
Use data and analytics to inform prioritization and validate hypotheses
Monitor adoption and outcomes of delivered capabilities
Translate results and learning into roadmap and backlog adjustments