Lead Product Technology
About The Position
Work with and organize cross-functional teams to define strategy, technical roadmap and present business case for the rapid delivery of new applications and enhancements to the existing applications as well as establish requirements to deliver products, pricing, offers, promotions and other items to market. Serve as the voice of the customer and frontline as well as provide subject matter expertise on marketing technology (including CX solution design, billing systems, point of sales systems, provisioning tools and other technical applications) applications, platforms, training, execution and communications. Design details of automated systems. Lead technical projects using Agile methodology, assisting teams with planning and execution of ceremonies, use of the AT&T selected standard Agile tracking tools, Epic creation and User Story development. Using programming language and technology, define detailed requirements, create user stories, write code, complete programming, documentation, write and execute test cases and provide assistance during the debugging of applications. Interact with users to define system requirements and/or necessary modifications. Partner with Architecture and Engineering to manage critical dependencies across software platforms. Configure system settings and options. Plan and execute unit, integration and acceptance testing to meet business requirements. May provide consultation to users in the area of automated systems and general business requirements to support a forthcoming launch. May provide training and support to the marketing and sales organization. Define and document requirements for channel readiness to include but not limited to training, communications and launch support documentation. Integrate technology solutions across enterprise applications. Responsible for defining and documenting business scope and requirements to onboard AT&T Business products across wireline, voice, and security to modern tech platforms such as Salesforce and ServiceNow by aligning stakeholders across AT&T Business and technology partners. Provide tech partners with guidance from the business on direction to manage trade-offs (such as time, cost, tech debt) with customer experience. Perform User Acceptance Testing and iterate on requirements through SAFe Agile processes. Lead platform modernization programs through transformation efforts from legacy systems. Utilize API frameworks to support integrations. Utilize Roadmap experience in support of multi-year programs.
Requirements
- Requires a Bachelor’s degree, or foreign equivalent degree in Electronics Engineering, Computer Science, or Computer Engineering and six (6) years of progressive, post-baccalaureate experience in the job offered or six (6) years of progressive, post-baccalaureate experience in a related occupation leading platform modernization programs through transformation efforts from legacy systems; utilizing API frameworks to support integrations; and utilizing Roadmap experience in support of multi-year programs.
Responsibilities
- Work with and organize cross-functional teams to define strategy, technical roadmap and present business case for the rapid delivery of new applications and enhancements to the existing applications.
- Establish requirements to deliver products, pricing, offers, promotions and other items to market.
- Serve as the voice of the customer and frontline.
- Provide subject matter expertise on marketing technology (including CX solution design, billing systems, point of sales systems, provisioning tools and other technical applications) applications, platforms, training, execution and communications.
- Design details of automated systems.
- Lead technical projects using Agile methodology, assisting teams with planning and execution of ceremonies, use of the AT&T selected standard Agile tracking tools, Epic creation and User Story development.
- Using programming language and technology, define detailed requirements, create user stories, write code, complete programming, documentation, write and execute test cases and provide assistance during the debugging of applications.
- Interact with users to define system requirements and/or necessary modifications.
- Partner with Architecture and Engineering to manage critical dependencies across software platforms.
- Configure system settings and options.
- Plan and execute unit, integration and acceptance testing to meet business requirements.
- Provide consultation to users in the area of automated systems and general business requirements to support a forthcoming launch.
- Provide training and support to the marketing and sales organization.
- Define and document requirements for channel readiness to include but not limited to training, communications and launch support documentation.
- Integrate technology solutions across enterprise applications.
- Define and document business scope and requirements to onboard AT&T Business products across wireline, voice, and security to modern tech platforms such as Salesforce and ServiceNow by aligning stakeholders across AT&T Business and technology partners.
- Provide tech partners with guidance from the business on direction to manage trade-offs (such as time, cost, tech debt) with customer experience.
- Perform User Acceptance Testing and iterate on requirements through SAFe Agile processes.
- Lead platform modernization programs through transformation efforts from legacy systems.
- Utilize API frameworks to support integrations.
- Utilize Roadmap experience in support of multi-year programs.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Senior
