Lead Technician (Citiloc)
About The Position
Kendrix Technologies is a fast‑growing security and low‑voltage technology company built by people who take pride in solving real‑world challenges. We operate in dynamic commercial, industrial, institutional, and multi‑residential environments, delivering smart, reliable systems that protect people, property, and operations. Our team works hands‑on with access control, video surveillance, intrusion detection, intercoms, electronic locking hardware, parking systems, and building automation, adapting solutions to each client rather than relying on one‑size‑fits‑all approaches. We thrive in environments that reward initiative, problem‑solving, and the willingness to roll up your sleeves and figure things out with your team. At Kendrix, entrepreneurial grit is in our DNA. Team members are trusted to own their work, collaborate closely across disciplines, and contribute ideas that move the business forward. We invest in our people, creating clear paths for skill development, leadership growth, and long‑term careers for those who want to help build something meaningful together.
Requirements
- Minimum 5+ years of relevant electronic security or low‑voltage experience
- Proven experience as a Senior or Lead Technician
- Strong understanding of electrical and security drawings
- Advanced troubleshooting and problem‑solving skills
- Fluent in English (verbal and written)
- Strong working knowledge of security networking concepts
- Experience using test equipment (multimeters, network testers, scanners)
- Proficiency with power tools and installation equipment
- Ability to meet project deadlines while maintaining quality standards
- Valid driver’s license with clean driving record
Nice To Haves
- Lift / Scissor Lift certification
- WHMIS certification
- Working at Heights certification
- First Aid certification
Responsibilities
- Follow Citiloc Systems Ltd standards, policies, and safety procedures
- Lead and perform installation of access control systems, intrusion detection systems, video surveillance systems, entry intercom systems, building automation systems, parking control systems, electronic locking hardware (electric strikes, magnetic locks, panic hardware), structured cabling, EMT / PVC / Wiremold conduit, and automatic doors, gates, and operators.
- Integrate security systems across platforms as required
- Perform system configuration, software installation, firmware upgrades, and testing
- Work from ladders, scissor lifts, and boom lifts
- Attend and participate in site meetings
- Coordinate with other trades on active job sites
- Configure and support security system networks (LAN, WAN, TCP/IP)
- DHCP and Dynamic DNS configuration
- Router, firewall, and port forwarding setup (security systems context)
- Install server/client software and configure network switches
- Maintain system updates and firmware
- Complete commissioning and test reports
- Complete deficiency and punch lists
- Complete work orders and redline documentation
- Support system commissioning and client handover
- Train clients and end users on installed systems
- Provide clear and accurate documentation to the management team
- Provide on‑site leadership, mentoring, and technical support to field staff
- Act as technical escalation point when required
Benefits
- Paid time off
- Dental care
- Life insurance
- Disability insurance
- Extended health care
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
