Lead Technician

HOLT Group•Austin, TX

5d•Onsite

About The Position

This position is responsible for performing inspections, diagnoses, and repairs of heavy equipment and/or related equipment or components, following established procedures and guidelines. Works as a leader of a team to provide mechanical services that satisfies customer needs and achieves departmental goals. Primarily responsible for establishing production goals, supervising, training and evaluating service employees to ensure that work is performed in support of company’s department goals. Lead position – Generally has more than ten years of experience and/or demonstrated job relevant knowledge/skills. A Lead Technician has a broad knowledge of the field’s standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting and requires no supervision. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Requirements

Extensive knowledge of machines and tools, including their designs, uses, repair, and maintenance
Proficient with current computer software, related hardware, and machine electronic systems
Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
Operation and control skills - Controlling operations of equipment or systems
Equipment selection skills - Determining the kind of tools and equipment needed to do a job
Ability to operate a forklift and an overhead crane
The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
The ability to read, write, and understand information
The ability to listen to and understand information and ideas presented through spoken words and sentences
More than ten years of work-related skill, knowledge, or experience is preferred
High school diploma or equivalent preferred
Owns a large and complete assortment of appropriate hand tools and may have some specialized tools

Nice To Haves

Some travel may be expected for this position

Responsibilities

Monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to his/her supervisor
Models and reinforces company policies/practices to ensure that work is performed in alignment with the company’s mission, vision and values and in collaboration with other Holt functions
Achieves labor sales and utilization expectations as set by supervisor/manager to ensure team revenue targets are met
Performs job duties of a Service Supervisor during periods of his/her absence
Troubleshoots and diagnoses equipment malfunctions and failures
Provides quality control/assurance inspections of completed tasks
Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
Rebuilds, repairs, reconditions, and maintains equipment and components
Demonstrates good customer relations and support; communicates customer needs to shop management
Plans and controls cost of repair jobs
Completes parts orders and identifies parts for return
Provides a significant amount of task and behavior-oriented supervision, mentoring, and training to others
Maintains all equipment and work areas – keeps in good, clean, and orderly condition
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Works overtime as required by workload and customers’ needs
Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
Performs other duties as assigned