Lead Technical Program Manager - IAM - Controls

JPMorgan Chase & Co. • Plano, TX

9d

About The Position

As a Lead Technical Program Manager on the Enterprise Technology Identity and Access Management team, you will lead complex technology projects and programs that support business goals across the firm. You will apply technical expertise to develop solutions, manage resources and budgets, guide high-performing teams, and navigate ambiguity and change. The role requires strong analytical reasoning, communication, and stakeholder management, along with subject-matter expertise in operational planning and risk management.

You will lead cross-functional programs to identify, assess, and mitigate technology risks across platforms and services. Working with Product, Delivery, Risk, and Compliance teams, you will develop and operationalize controls, accelerate remediation, and ensure adherence to regulatory and internal policy requirements. You will also use enterprise-authorized AI capabilities to support program planning, risk synthesis, governance, and reporting, validating outputs and handling data according to sensitivity requirements.

JPMorganChase describes its total rewards package as including base salary, with commission-based pay and/or discretionary incentive compensation for eligible roles. Benefits and programs are based on eligibility. The company is an equal opportunity employer and provides reasonable accommodations for applicants and employees.

Requirements

• At least 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Experience using enterprise-authorized AI capabilities in the work environment to support program management workflows, with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalate when uncertain, and follow data-handling expectations.
• Advanced stakeholder management skills, including establishing productive working relationships and influencing decisions across cross-functional teams and clients.
• Advanced technical fluency, including knowledge of vendor products and vendor relationship management, to enable and enhance shared pools of applications and services.
• Track record managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Proficiency in analytical reasoning and problem-solving to break business, technical, or operational objectives into manageable tasks and activities.
• Technology control management or information security experience, with emphasis on control assessment, mitigation, and control design and effectiveness.
• Program delivery experience in the Identity and Access Management (IAM) domain.
• Executive communication skills, including translating program risk into business terms for senior leaders and informing strategic decisions.

Nice To Haves

• Practical experience with public cloud services and controls, such as IAM, identity federation, RBAC, and secrets management.
• Hands-on experience in Identity and Access Management, including privileged access management concepts and tooling.
• Experience in highly regulated industries applying standards and best practices.
• Understanding of how to leverage emerging AI technologies and tools to support efficient delivery across a program’s lifecycle.

Responsibilities

• Lead end-to-end delivery of complex, multi-team IAM initiatives, defining scope, milestones, budgets, and measurable outcomes.
• Use enterprise-authorized AI capabilities to accelerate program planning and risk synthesis, validate outputs, and handle data according to sensitivity requirements.
• Partner with Product and Delivery teams to translate requirements into product and engineering roadmaps and prioritize predictable, high-impact results.
• Identify, assess, and facilitate mitigation of delivery risks.
• Establish program governance and execution rigor, including RAID management, dependency mapping, steering forums, escalation paths, and decision logs.
• Embed compliance-by-design, privacy-by-design, and least-privilege principles to support regulatory and policy adherence.
• Apply technical expertise to resolve delivery trade-offs and reduce delivery risk.
• Manage resources and vendor and partner performance, optimizing capacity across internal teams and third parties.
• Build stakeholder relationships and provide executive communications and transparent dashboards on roadmap progress, risk posture, and value realization.
• Lead organizational change management, including readiness, training, and adoption, and drive continuous improvement through processes, tooling, and automation.
• Promote reuse-first, AI-assisted governance and reporting practices, ensuring human review and alignment with delivery standards.

Benefits

• Competitive total rewards package, including base salary.
• Commission-based pay and/or discretionary incentive compensation for eligible roles, paid as cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed