Lead Technical Program Manager - Data Tech Risk & Controls
About The Position
As a Lead Technical Program Manager in the Consumer and Community Bank Data Technology Risk & Controls team, you will drive complex technology projects and programs that support business goals across the firm. The role applies technical expertise to develop solutions and manage resources, budgets, and teams while navigating ambiguity and change. You will work with stakeholders across technology, engineering, product, and business functions, contribute to operational plans and risk management strategies, and help ensure quality and professional service delivery. The position supports the Data Management Controls program, including Retention and Destruction and Technical Data Quality initiatives, as well as Data Risk & Controls automation. It also involves using enterprise-authorized AI capabilities to support program planning, risk synthesis, governance, and reporting, while validating outputs and following data sensitivity requirements.
Requirements
- At least 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
- Demonstrated experience using enterprise-authorized AI capabilities in program management workflows, with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalate uncertainty, and follow data-handling expectations.
- Advanced stakeholder management skills, including establishing productive working relationships and influencing decisions across cross-functional teams and clients.
- Experience in audit, regulatory compliance, and risk management or control functions.
- Proficiency in analytical reasoning and problem-solving to break business, technical, or operational objectives into manageable tasks and activities.
- Ability to work confidently in a fast-paced environment, adapt, meet tight deadlines, and organize and prioritize work.
- Excellent written and verbal communication skills, including communication with varied functional groups and organizational levels.
- Advanced experience with project management tools such as Jira and Confluence and MS Office tools such as PowerPoint, Excel, and Teams.
Nice To Haves
- Solid understanding of Data Quality principles.
Responsibilities
- Develop and execute project plans incorporating technical requirements, resource allocation, and timelines to deliver technology solutions on time.
- Use enterprise-authorized AI capabilities for program planning and risk synthesis, including integrated plans, RAID, and executive-ready updates; validate outputs and handle data according to sensitivity requirements.
- Identify and mitigate risks, address potential roadblocks, and implement contingency plans to maintain project and program momentum.
- Collaborate with engineering, product, business stakeholders, and technology teams to define scope, objectives, and deliverables and align them with business goals.
- Support the Data Management Controls program, including Retention and Destruction and Technical Data Quality initiatives, compliance with Control Procedures, and Data Risk & Controls automation initiatives.
- Build partnerships with business stakeholders and technology teams to support data risk controls efforts.
- Monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
- Execute reporting and governance for controls, policies, issue management, and measurements, providing senior management with insights into control effectiveness.
- Use analytical reasoning to identify improvement areas and implement data-driven optimizations.
- Promote reuse-first, AI-assisted program governance and reporting practices, ensuring human review and alignment with delivery standards.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
