Lead Technical Program Manager

JPMorganChase • Jersey City, NJ

1d

About The Position

As a Lead Technical Program Manager in the Corporate Sector, Employee Data Technology, you will drive the successful delivery of complex technology projects and programs that support business goals across the firm. The role calls for deep technical expertise and leadership to develop innovative solutions while managing resources, budgets, and high-performing teams. You will navigate ambiguity and change, ensure technology initiatives align with business goals, and use communication and stakeholder-management skills to influence decisions and build productive working relationships. As a subject matter expert, you will contribute to operational planning and risk management, maintaining high standards of service delivery and professionalism.

Requirements

• 8+ years of experience, or equivalent expertise, in technical program management, leading complex technology projects and programs in a large organization.
• Demonstrated experience using enterprise-authorized AI capabilities in the work environment to support program-management workflows, with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalate when uncertain, and follow data-handling expectations.
• Advanced stakeholder-management expertise, including establishing productive working relationships and influencing decisions across cross-functional teams and clients.
• Proven ability to manage resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Proficiency in analytical reasoning and problem-solving to break down business, technical, or operational objectives into manageable tasks and activities.
• Strong proficiency with enterprise reporting and operational-management tools, such as dashboards and backlog or action-tracking tools.

Nice To Haves

• Experience supporting employee platforms, HR data, or other sensitive enterprise-data domains.
• Familiarity with risk and control environments and working with governance stakeholders on process adherence and reporting.
• Experience with business reporting and executive communications, including accuracy, clarity, and consistency.
• Experience with stakeholder management and facilitation.
• Experience with resource management, operational coordination, process execution, and governance discipline.
• Strong written and verbal communication skills, including the ability to synthesize complex inputs into clear, accurate reporting.

Responsibilities

• Develop and execute comprehensive project plans that incorporate technical requirements, resource allocation, and timelines to deliver technology solutions on time.
• Use enterprise-authorized AI capabilities to accelerate program planning and risk synthesis, such as consolidating inputs into integrated plans, RAID, and executive-ready updates; validate outputs and handle data according to sensitivity requirements.
• Identify and mitigate risks, address potential roadblocks proactively, and implement contingency plans to maintain project and program momentum.
• Collaborate with engineering, product, business, and other cross-functional stakeholders to define program scope, objectives, and deliverables and align them with business goals.
• Assess program performance using analytical reasoning, identify areas for improvement, and implement data-driven optimizations.
• Champion agile delivery and continuous improvement, fostering continuous learning and innovation within the team.
• Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment with delivery standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed