Lead Technical Program Manager

JPMorgan Chase & Co. • Chicago, IL

1d • $114,000 - $175,000

About The Position

As a Lead Technical Program Manager in the Commercial & Investment Bank's Payments Technology department, you will drive delivery of complex technology projects and programs that support business goals across the firm. You will apply technical expertise to develop solutions while managing resources, budgets, and teams. The role requires analytical reasoning and adaptability to navigate ambiguity and change, align technology initiatives with business goals, and manage stakeholder relationships to influence decisions. As a subject matter expert, you will contribute to operational plans and risk management strategies and support high-quality service delivery.

The position also involves using enterprise-authorized AI capabilities to support program planning, risk synthesis, governance, and reporting. AI-assisted outputs must be reviewed and validated, and data must be handled according to sensitivity requirements and delivery standards.

Requirements

• At least 8 years of experience, or equivalent expertise, in technical program management, leading complex technology projects and programs in a large organization.
• Advanced stakeholder management skills, including the ability to build productive working relationships and influence decision-making across cross-functional teams and clients.
• Demonstrated experience using enterprise-authorized AI capabilities for program management workflows, with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalate uncertainty, and follow data-handling expectations.
• Advanced technical fluency, including knowledge of vendor products and vendor relationship management, to enable on-demand access to shared pools of applications and services.
• Proven ability to manage resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Proficiency in analytical reasoning and problem-solving to break business, technical, or operational objectives into manageable tasks and activities.

Nice To Haves

• Domain knowledge of the Payments Industry or Financial Services.
• Experience establishing program governance and data- and metrics-driven status reporting.
• Experience using AI to automate and streamline planning, governance, and reporting.

Responsibilities

• Develop and execute project plans covering technical requirements, resources, and timelines to deliver technology solutions on time.
• Identify and mitigate risks, address potential roadblocks, and implement contingency plans to maintain program momentum.
• Use enterprise-authorized AI capabilities to support program planning and risk synthesis, validate outputs, and handle data according to sensitivity requirements.
• Collaborate with engineering, product, and business stakeholders to define program scope, objectives, and deliverables aligned with business goals.
• Assess program performance, identify improvement areas, and implement data-driven optimizations.
• Champion agile methodologies and technical solutions, promoting continuous learning and innovation.
• Promote reuse-first, AI-assisted program governance and reporting practices, with human review and alignment to delivery standards.

Benefits

• Competitive total rewards package, including base salary; eligible roles may also receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed