Lead Technical Program Manager

JPMorganChase•Jersey City, NJ

About The Position

As a Lead Technical Program Manager in the Commercial & Investment Bank, you will guide and deliver complex technology projects and programs that support business goals across the firm. The role applies technical expertise and program leadership to develop innovative solutions while managing resources, budgets, and high-performing teams. You will navigate ambiguity and change, ensure technology initiatives align with business objectives, and use communication and stakeholder-management skills to build productive relationships and influence decisions. As a subject matter expert, you will contribute to operational plans and risk-management strategies and support high-quality, professional service delivery.

Requirements

  • At least 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization (NAMR/APAC – India/LATAM/Hong Kong).
  • Formal training or certification in technical program management concepts and advanced applied experience (EMEA/LATAM-Brazil).
  • Demonstrated experience using enterprise-authorized AI capabilities in program-management workflows, with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalate when uncertain, and follow data-handling expectations.
  • Advanced stakeholder-management expertise, including establishing productive working relationships and influencing decisions across cross-functional teams and clients.
  • Proven ability to manage resources, budgets, and high-performing teams in a fast-paced, agile environment.
  • Proficiency in analytical reasoning and problem-solving to break down business, technical, or operational objectives into manageable tasks and activities.

Responsibilities

  • Develop and execute comprehensive project plans incorporating technical requirements, resource allocation, and timelines to deliver technology solutions on time.
  • Use enterprise-authorized AI capabilities to accelerate program planning and risk synthesis, including consolidating inputs into integrated plans, RAID materials, and executive-ready updates; validate outputs and handle data according to sensitivity requirements.
  • Identify and mitigate risks, address potential roadblocks proactively, and implement contingency plans to maintain project and program momentum.
  • Collaborate with engineering, product, business, and other cross-functional stakeholders to define program scope, objectives, and deliverables and align them with business goals.
  • Assess program performance using advanced analytical reasoning, identify improvement opportunities, and implement data-driven optimizations.
  • Champion agile delivery practices and continuous improvement, fostering continuous learning and innovation within the team.
  • Promote reuse-first, AI-assisted practices for program governance and reporting, with human review and alignment to delivery standards.
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