Lead Systems Engineer, Information Technology, Full-Time, Days

MarinHealth•San Rafael, CA

1d•$57 - $86

About The Position

Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. The Lead Systems Engineer is a senior technical leader responsible for designing, integrating, and optimizing desktop, systems, and network environments within a healthcare organization. This role combines deep expertise in desktop analysis, systems engineering, and hands-on networking, ensuring seamless integration of user endpoints with modern toolsets such as Microsoft M365, Defender, Cisco networks, and contemporary security solutions. The Lead Systems Engineer collaborates closely with systems architects and network engineers to deliver secure, scalable, and resilient infrastructure, supporting clinical and operational excellence. This position also provides leadership and mentorship to engineering and analyst teams, driving modernization initiatives and ensuring compliance with healthcare regulations. Key Focus Areas Include: • On-Prem Modernization & Hybrid Integration • Desktop & Mobile Systems Architecture • Disaster Recovery, Backup & Continuity • Cross-Functional Collaboration & Zero Trust Security Design • Technical Leadership & Partnership Engagement • Financial, Operational & Project Alignment • Change Management • 24x7 On-Call Rotation

Requirements

Bachelor’s degree in computer science, Information Systems, Engineering, or related field (or equivalent experience).
Minimum 7+ years as a desktop analyst, with hands-on experience integrating endpoints in enterprise environments.
Minimum 5+ years as a systems engineer, architecting and optimizing infrastructure in healthcare or regulated industries.
Minimum 5+ years of hands-on networking experience, including close collaboration with systems architects and network engineers.
Minimum 5+ years of hands-on experience supporting and managing iPhone and Android devices in enterprise environments, with a strong emphasis on compliance, security, and operational excellence within regulated industries such as healthcare or finance.
Minimum 3+ years leading or managing systems engineers and/or desktop analysts.
Demonstrated experience working with Microsoft M365, Defender, Cisco networks, and modern security tools.
Demonstrated expertise in desktop support, troubleshooting, and administration for a wide range of devices and applications
Proven ability to architect, modernize, and integrate desktop and systems infrastructure with cloud platforms
Strong understanding of endpoint management, desktop/mobile systems architecture, and enterprise identity/access management
Advanced proficiency in enterprise mobile device management (MDM) for iPhone and Android platforms, ensuring secure configuration, compliance, and operational excellence in regulated environments such as healthcare or finance.
Advanced knowledge of networking, including secure design, segmentation, and interoperability between on-premises and cloud environments
Experience with virtual desktop infrastructure (VDI) platforms and enterprise-level automation tools for streamlined provisioning and configuration
Proficiency in group policy administration and compliance-driven architecture to ensure security and usability
Familiarity with advanced security frameworks (Zero Trust, IAM, RBAC) and regulatory requirements
Ability to build TCO models and multi-year cost projections for technical initiatives
Effective collaboration, communication, and leadership skills for cross-functional teamwork and mentoring technical staff
Experience providing training and documentation to technical teams and maintaining hardware inventory
Skilled in troubleshooting network-related issues and supporting mobile device integration

Nice To Haves

Experience in healthcare or other regulated environments preferred.
Technical certifications preferred (such as Microsoft Certifications, CISSP, etc.)

Responsibilities

Oversee and modernize the lifecycle of endpoint devices, including deployment, movement, troubleshooting, and integration with cloud and on-premises infrastructure
Develop and continuously improve desktop support processes, leveraging automation tools and standardizing system build procedures for consistent, efficient service delivery
Apply expertise in virtual desktop infrastructure (VDI) and enterprise endpoint management solutions to deliver secure, scalable, and user-friendly desktop experiences
Provide expert support for iPhone and Android devices, implementing and maintaining security, compliance, and usability standards for mobile endpoints in accordance with regulatory requirements and organizational policies.
Implement and manage group policy settings and disaster recovery frameworks to ensure compliance, security, and business continuity
Architect and deploy reliable systems and networks, collaborating with cross-functional teams to embed security principles and optimize performance
Mentor and manage technical teams, supporting professional development, project success, and alignment with organizational objectives through effective planning and resource management
Ensure compliance with healthcare regulations and protect patient privacy in all technical operations
Manage system changes, overseeing and implementing system changes in compliance with organizational change control processes, including performing after-hours changes when required to minimize operational impact.
Service excellence, ensuring all technical operations uphold organizational standards for patient privacy, safety, and service quality.
Provide reliable support through participation in 24×7 on-call rotation.
All other duties as assigned.