Lead Systems Analyst- Epic Radiant / Cupid

City of Hope

11h•Remote

About The Position

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. This is a Fully Remote Opportunity within the United States.

Requirements

Bachelor's Degree (Experience may substitute for minimum education requirement)
8 + years of experience in systems analysis
5+ years of healthcare Information Technology experience
3 years of Epic build experience
One (1) year of leadership/mentorship of a team, task force, project or assignment, or combination thereof, that would demonstrate the understanding of and ability to effectively lead others
Relevant Epic Module or newly obtained Epic certification within six months of employment (For internal COH candidates, Epic certification shall be obtained within 9 months of transferring into the Epic project)

Responsibilities

Oversight of day-to-day activities of assigned analysts, including prioritization of work and coordination of resources
Review and resolution of identified issues, and risks, and escalations
Reporting of progress, status, and issue escalations into the Application Manager when necessary
Works with other team leads to coordinate system design, build, testing, training, and go-live activities
Provides leadership and best practice build standards to the design and development of Connect Hope Epic applications
Leads Application Analysts under the direction of the Application Manager
Plans and oversees the team work activities including prioritization of work, coordination of resources, and meeting plans
Ensures timely completion of high-quality deliverables including but not limited to, project plans, design documentations, build audits, testing plans and scripts, training curriculum and activation plans
Actively supports operational and project work streams
Ensures deliverables are completed in accordance with City of Hope governance structure
Ensures ticket submissions are complete, thorough and assigned in a timely manner
Escalates non-resolved issues to the Application Manager and across teams as needed
Communicates status of work plans for tasks, issues, and risks, in a timely manner to the Application Manager and across teams as needed
Ensures best practice is followed by: Activities of one team do not adversely impact activities of another team; Changes are combined when appropriate to avoid duplicate effort; Thorough testing of build is conducted to minimize problems at Go Live
Participates in team meetings to discuss team and project related activities, issues, changes, communications and updates
Ensures team decisions are made in a timely fashion
Responsible for onboarding newly hired team members and instructing them on Connect Hope policies / procedures for the Epic System
Ensures team adheres to processes
Collaborates with other teams within and outside of ConnectHope
Performs Application build assignments
Performs other related duties as assigned or requested