Lead Stock (Key Holder), Part Time Flex, Edina - Pottery Barn Kids and Teen

Williams-Sonoma • Edina, MN

1d • Onsite

About The Position

This role is responsible for overseeing Back of House operational functions, including Omni/fulfillment, receiving, shipping, inventory management, stockroom organization, and markdown/markup execution. The Lead, Stock/Fulfillment will execute customer fulfillment across all channels, leveraging various services to meet customer needs while maintaining profitability and brand image. This position involves modeling, training, and coaching individual productivity and performance related to fulfillment, processing, packing, and stockroom standards. The role also includes managing shipping and processing stations, product staging areas, and supplies, as well as performing routine audits and reconciliations to minimize loss and shrink. A key aspect of this role is maintaining a respectful and fair work environment in accordance with the company's People First Philosophy.

Requirements

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples
• Employment/promotion to this role will be contingent on successful completion of a background check
• 1-3 years retail sales experience with management experience preferred
• 1-2 years home related or specialty experience preferred (design, visual merchandising, or stockroom responsibilities)
• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
• Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Responsibilities

• Oversees Back of House operational functions: Omni/fulfillment, receiving, shipping, inventory, management, stockroom organization and standards and markdown/markup execution
• Executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS, SFS, STS, Home Delivery, Installation) to ensure method used meets customer’s needs while maintaining profitability and the image of the Brand
• Models, trains and coaches individual productivity and performance related to fulfillment, BOPIS/Design Crew conversion, processing, packing and stockroom standards
• Manages shipping and processing stations, product staging areas and supplies to ensure efficient receipt and packing of incoming and outgoing merchandise
• Performs routine audits and reconciliations (UPS, DIAR, Markdown) and establishes daily disciplines to eliminate loss/shrink (lost cartons, mis pics, MOS, returns, RTV)
• Maintains an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed