Lead Specialist - Area Account Mgt

Energy Transfer•Orlando, FL

11d

About The Position

The Lead Specialist - Area Account Mgt is a key member of Sunoco’s sales and operations team. The position is primarily responsible for developing and executing area strategy, growing the existing customer base and EBITDA, demonstrating role-model behaviors, and exceeding customer expectations through superior customer service. The territory is based in and around Orlando, Florida. The role manages area and customer budgets, growth capital, customer relationships, and business performance. It develops geographic and site-level strategies, oversees new-business and capital approval processes, monitors profit and loss and fuel volumes, and identifies initiatives to improve operational effectiveness. The specialist also works with supporting departments, communicates market and competitive developments to management, and promotes compliance with Health, Environment and Safety requirements. The listed duties describe the general nature and level of the work and are not an exhaustive list. Working conditions and requirements may vary with operational circumstances. Reasonable accommodations may be made for qualified individuals with disabilities where feasible.

Responsibilities

Manage preparation of annual budgets and growth capital requirements for the area and assigned key customers.
Develop strategies for the assigned geography to deliver growth objectives.
Maintain Salesforce inputs, leads, and opportunities.
Manage administrative functions related to Sunoco’s customer relationships, including sales, revenue, capital, and expense budgets; problem resolution; program implementation; and timely completion of required metrics.
Manage the growth capital process, including identifying opportunities, developing revenue projections, overseeing approved projects, and preparing new-business economic approval packages for management signatures.
Work with supporting departments across the branded business unit and other functions, including Supply, Pricing, Legal, Contract, Procurement, General Accounting, Credit, Human Resources, Marketing Services, and Credit Card Services.
Provide timely and efficient customer service.
Promote Health, Environment and Safety management; conduct or coordinate training as needed; and correct areas of non-conformance to ensure compliance.
Keep management informed about competitive information, pricing, and relevant market changes.
Proactively manage renewals of existing key customers.
Manage the area’s profit and loss and analyze fuel volume; develop action plans based on findings.
Grow sales and participation in value-added programs, including APlus Franchise, loyalty, fleet, and other income programs.
Develop site-level strategic plans to increase EBITDA, Free Cash Flow, and organic sales growth.
Develop reports and metrics on business outcomes and create initiatives to maximize operational effectiveness.