Lead Special Hazards & Alarm Detection Technician

APi Group•Jackson, TN
•$19 - $40•Onsite

About The Position

American Fire Protection Group is seeking a Lead Special Hazards & Alarm Detection (SHAD) Technician to join its team in Jackson, Tennessee. The role primarily involves installing, repairing, troubleshooting, and programming fire alarm and special hazards systems at commercial, industrial, health care, and other facilities. It is a hands-on position requiring electrical aptitude, teamwork, attention to detail, and effective communication. The technician plans and guides project work, supports crew development, helps ensure project budgets and schedules are met, and maintains quality, customer satisfaction, and safety throughout each project.

Requirements

  • High school diploma or GED; a college degree is a plus.
  • 1–2 years of experience with fire alarm service, low-voltage electronics, and special hazards systems.
  • Ability to become NICET certified.
  • Physical ability to handle materials potentially exceeding 80 pounds; work with tools on scaffolds, ladders, and aerial lifts at heights potentially exceeding 100 feet; work in confined spaces; and work in adverse weather conditions.
  • Strong values and commitment to honesty and integrity.
  • Commitment to excellence.
  • Well-developed active listening, critical thinking, and deductive reasoning skills.
  • Valid driver’s license and acceptable DMV record.

Nice To Haves

  • Experience with Gamewell FCI, Fire Lite, or Silent Knight systems.
  • Fire alarm design or layout experience.
  • NICET II certification or above.
  • College degree.

Responsibilities

  • Plan day-to-day assembly, installation, and repair activities for fire alarm and special hazard systems.
  • Install and service alarm panels, audible and visual alarms, pull stations, detectors, and monitoring-system communicators.
  • Troubleshoot ground faults, shorts, and open circuits on fire alarm and other low-voltage systems using a digital multimeter.
  • Fabricate, assemble, install, and maintain conduit, junction boxes, terminals, and equipment for fire alarm and other low-voltage systems.
  • Cut, ream, and bend conduit to specifications using appropriate tools.
  • Strip, pull, and terminate wire to fire alarm devices using crimps, solder, shrink tubing, tape, wire nuts, and terminal blocks.
  • Inspect, examine, and test installed systems using fire alarm testing equipment, load testing, visual and audible observation, or other methods.
  • Program new fire alarm and other low-voltage panels.
  • Lay out full-scale drawings of fire alarm systems, supports, and related equipment in accordance with blueprints.
  • Read and understand construction documents, including plans, specifications, contracts, purchase orders, and agreements.
  • Guide and direct crews to meet project budgets and schedule dates.
  • Maintain job quality and customer satisfaction throughout each project stage.
  • Inform leadership of issues affecting production, materials, schedules, costs, and relationships.
  • Act as a role model, trainer, and coach for crew members.
  • Prioritize safety at task initiations, including Daily Huddles and Tool Box Talks.
  • Maintain working knowledge of applicable NFPA and Life Safety codes.
  • Honor schedules and internal and external customer commitments.
  • Assess equipment needs and maintain responsibility for equipment while it is in the technician’s possession.
  • Maintain company-provided vehicles and complete required documentation.
  • Complete required and recommended training and participate in leadership and development opportunities.

Benefits

  • Comprehensive insurance coverage, including health, dental, and vision
  • 401(k) plan with matching
  • Employee stock purchase plan
  • Profit sharing plan
  • Sales commission plan
  • Flexible spending account (FSA) and health savings account (HSA)
  • Wellness program
  • Employee assistance program
  • Individual Development Plan
  • Company-sponsored leadership development courses and training
  • Paid time off
  • Paid holidays
  • Parental leave
  • Paid pregnancy medical leave
  • Tuition reimbursement
  • Annual discretionary bonuses
  • Employer-paid life insurance
  • Highly competitive pay
  • Learning and development opportunities
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