Lead Site Reliability Engineer, FedRAMP - ThousandEyes(Hybrid)
About The Position
The Lead Site Reliability Engineer will lead operations and architecture for Cisco ThousandEyes’ mission-critical FedRAMP Federal region, ensuring availability, performance, and security for high-volume data streams. The role designs and manages resilient, AWS cloud-native services using an “everything-as-code” approach and maintains compliance with FedRAMP standards through continuous auditing and automated security controls. The role sets technical standards through example and guides strategy, implementation, and accountability across the engineering effort, collaborating with technical leaders across the organization. Working closely with development and security teams, the engineer optimizes infrastructure for multi-region scale and addresses complex operational challenges. The position supports the Cisco ThousandEyes US GovCloud platform and requires U.S. citizenship. It follows a hybrid work model with in-office attendance two days per week in the San Francisco, Seattle, Austin, or New York office.
Requirements
- U.S. citizenship.
- Bachelor’s degree and 12 years of experience, or a master’s degree and 8 years of experience, or a Ph.D.
- Experience building or operating infrastructure in regulated environments, including documented implementation of security controls and compliance requirements for frameworks such as FedRAMP, HIPAA, PCI-DSS, or SOC 2.
- Production experience coding in Python and using Terraform for Infrastructure as Code.
- Experience using Kubernetes or equivalent containers.
Nice To Haves
- Experience leading cross-functional technical initiatives involving multiple engineering or technical teams, including defining technical requirements and designing architectural solutions.
- Experience collaborating and communicating through detailed documentation.
- Experience identifying and analyzing cybersecurity risks.
- Experience with security standard processes, vulnerability management, and incident response processes.
Responsibilities
- Lead operations and architecture for the mission-critical Federal region.
- Ensure availability, performance, and security for high-volume data streams.
- Design and manage resilient AWS cloud-native services using an everything-as-code strategy.
- Maintain FedRAMP compliance through continuous auditing and automated security controls.
- Set technical standards by example and guide engineering strategy, implementation, and accountability.
- Collaborate with technical leaders across the organization on engineering strategy and implementation.
- Partner with development and security teams to optimize infrastructure for multi-region scale.
- Proactively address complex operational challenges across the platform.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays
- Floating holiday for non-exempt employees
- Paid birthday day off
- Paid year-end holiday shutdown
- Paid personal wellness days
- Vacation time or flexible vacation time off, depending on employee classification
- Sick time off
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses for eligible non-sales employees
- Potential Cisco restricted stock unit grants
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What This Job Offers
Job Type
Full-time
Career Level
Senior
